Cisco ASA Audit Event: 114017

114017: Failed to get link status in 4GE SSM I/O card

Cisco ASA is a security device that provides the combined capabilities of a firewall, an antivirus, and an intrusion prevention system. It also facilitates virtual private network (VPN) connections. It helps to detect threats and stop attacks before they spread through the network.

Message: %ASA-3-114017: Failed to get link status in 4GE SSM I/O card(error error_string).

Event 114017 is generated when the ASA fails to obtain link status in a 4GE SSM I/O card because of an I2C serial bus access error or a switch access error. The syslog message identifier and the error string are specified in the message. In this case, the error would be an I2C serial bus error or a switch access error.

How could you resolve this situation?

  • Review the messages and errors associated with the event.
  • Reboot the software running on the ASA.
  • Switch off the device and switch it on after a few minutes.

If the problem persists,contact Cisco TAC.

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EventLog Analyzer is a comprehensive log management software with which you can centrally collect, analyze, and manage logs from all the different log sources in your network. You also get reports and alerts on your network security, making it a power-packed IT security tool.

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