Cisco ASA Audit Event: 114010

Cisco ASA Events

The logs of network perimeter devices such as firewalls, antivirus applications and intrusion prevention systems contain crucial information that helps to pre-emptively block security attacks and breaches. Hence, it's mandatory for you to monitor and audit these logs. Because Cisco ASA provides the combined functionality of all the three, it becomes all the more important to monitor its logs. 

ManageEngine's EventLog Analyzer, a comprehensive log management solution, collects and analyzes the log data from Cisco ASA devices, triggers alerts and generate reports on detected security incidents thus helping you to take suitable measures against security threats, if any. 

Cisco » 114010: Failed to set multicast hardware address in 4GE SSM I/O card

114010: Failed to set multicast hardware address in 4GE SSM I/O card

Cisco ASA is a security device that provides the combined capabilities of a firewall, an antivirus, and an intrusion prevention system. It also facilitates virtual private network (VPN) connections. It helps to detect threats and stop attacks before they spread through the network.

Message: %ASA-3-114010:Failed to set multicast hardware address in 4GE SSM I/O card (errorerror_string).

Event 114010 is generated when the ASA fails to set the multicast hardware address in a 4GE SSM I/O card because of an I2C error or a switch initialization error. The syslog message identifier and the error string are specified in the message. In this case, the error would be an I2C serial bus error or a switch access error.

How could you resolve this situation?

  • Review the messages and errors associated with the event.
  • Reboot the software running on the ASA.
  • Switch off the device and switch it on after a few minutes.

If the problem persists,contact Cisco TAC.

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