Cisco ASA Audit Event: 120005

Cisco ASA Events

The logs of network perimeter devices such as firewalls, antivirus applications and intrusion prevention systems contain crucial information that helps to pre-emptively block security attacks and breaches. Hence, it's mandatory for you to monitor and audit these logs. Because Cisco ASA provides the combined functionality of all the three, it becomes all the more important to monitor its logs. 

ManageEngine's EventLog Analyzer, a comprehensive log management solution, collects and analyzes the log data from Cisco ASA devices, triggers alerts and generate reports on detected security incidents thus helping you to take suitable measures against security threats, if any. 

Cisco » 120005: Message dropped

120005: Message dropped

Cisco ASA is a security device that provides the combined capabilities of a firewall,an antivirus, and an intrusion prevention system.It also facilitates virtual private network (VPN) connections.It helps to detect threats and stop attacks before they spread through the network.

Message: %ASA-4-120005:Message group to destination is dropped.Reason reason.

Event 120005 is generated when a Smart Call Home message is dropped.The event might have been dropped because of one of the following reasons:

  • Various internal errors had occurred.
  • A network error had occurred.
  • The Smart Call Home module might have been disabled.

The event group, the destination, and the reason for the drop are specified in the message.

How could you resolve this situation?

If the drop reason is Delivery Failed, the message is dropped after three unsuccessful retransmissions,or because the error is local (such as no route to destination).Search event 120006 for the delivery failure reason, or turn on debugging by entering the debug sch fail command to obtain more detailed debugging information.

We can help you simplify log management and improve your organization's security with EventLog Analyzer.

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