Cisco ASA Audit Event: 323006

323006: Module experienced data channel communication failure

Cisco ASA is a security device that provides the combined capabilities of a firewall, an antivirus, and an intrusion prevention system. It also facilitates virtual private network (VPN) connections. It helps to detect threats and stop attacks before they spread through the network.

Message: %ASA-1-323006: Module ips experienced a data channel communication failure, data channel is DOWN.

Event 323006 is generated when a data channel communication failure occurs and the ASA is unable to forward traffic to the services module. This event is generated whenever a communication problem over the ASA data plane occurs between the system module and the services module, which can be caused when the services module stops, resets, is removed or disabled.

How could you resolve this situation?

For software services modules such as IPS, recover the module using the 'sw-module module ips recover' command. For hardware services modules, reset the module using the 'hw-module module 1 reset' command.

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