Cisco ASA Audit Event: 109103

109103: Received CoA but failed to process successfully

Cisco ASA is a security device that provides the combined capabilities of a firewall, an antivirus, and an intrusion prevention system. It also facilitates virtual private network (VPN) connections. It helps to detect threats and stop attacks before they spread through the network.

Message:  %ASA-3-109103: CoA action-type from coa-source-ip failed for userusername , with session ID: audit-session-id.

Event 109103 is generated when the ASA receives a correctly formatted change of authorization request, but is unable to process it successfully. The action type, source IP address, the username, and the audit session ID are specified in the message.

How could you resolve this situation?

Investigate the relevant VPN subsystem logs to determine why the updated attributes could not be applied or why the session could not be terminated.

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