216002: Unexpected event
Cisco ASA is a security device that provides the combined capabilities of a firewall, an antivirus, and an intrusion prevention system. It also facilitates virtual private network (VPN) connections. It helps to detect threats and stop attacks before they spread through the network.
Message: %ASA-3-216002:Unexpected event (major:major_id,minor:minor_id)received by task_string in function at line:line_num.
Event 216002 is generated when an unexpected event wakes up a task but does not know how to handle the event. The event identifiers, the custom string passed by the task to identify itself, the function that received the unexpected event, and the line number in the code are specified in the message.
How could you resolve this situation?
If this event keeps recurring, contact the Cisco TAC.