With the proliferation of cloud applications, end users have to type in multiple passwords throughout the day to get their work done. Logging in becomes even more daunting as organizations enforce more complex passwords due to the rising threat of security breaches. So, it should come as no surprise that password-related issues are the number one source of help desk tickets in most organizations.
Resetting passwords is a time-consuming process which adversely affects employee productivity and increases IT costs. Although most cloud applications bundle in some sort of password recovery option, these are only available as a premium feature, and don’t provide enough security and accessibility options to make it easy for all end users.
ADSelfService Plus provides self-service functionality for end users and allows them to reset passwords and unlock accounts on their own for cloud applications such as Office 365, Azure AD, G Suite, and those from Salesforce, Zendesk, and Zoho. It even allows IT administrators to enforce a common password policy across multiple cloud applications and keep end users’ Windows Active Directory passwords in sync with Office 365, Azure AD, G Suite, and others.
Most cloud applications only use users’ phone numbers and alternate email addresses to verify their identity during self-password recovery operations. Besides basic identity verification options like questions and answers, ADSelfService Plus supports multi-factor authentication through Duo Security, RSA SecurID, RADIUS authentication, SMS and email-based verification codes, and Google Authenticator. You can customize the number of authentication steps a user has to go through, the order of the authentication steps, and which authentication methods are mandatory. Learn more.
One of the major issues with resetting passwords for different applications are the multiple password policy rules that users have to comply with. With ADSelfService Plus, you can create and deploy password policy rules for multiple cloud applications from a single window. Learn more.
If your end users find password management for multiple accounts exhausting, you can enable the Multi-Platform Password Synchronization feature in ADSelfService Plus. Once enabled, users' passwords are automatically updated in both cloud applications and on-premises Windows Active Directory whenever they change or reset their password. That means users only need to remember one password to access all their accounts. Learn more.
To further improve security, ADSelfService Plus alerts users and administrators in real time when a password reset operation is completed successfully. This allows the concerned stakeholders to react immediately and prevent further damage. Learn more.
Free Active Directory users from attending lengthy help desk calls by letting them self-service the password reset task. Password reset just a click away with ADSelfService Plus!
Free Active Directory users from lengthy help desk calls with ADSelfService Plus's self-account unlock option. Unlocking an account with ADSelfService Plus is child's play!
A quick search facility that enables Active Directory users to scout for information about peers by using search keys like phone no., e-mail id, first/ last name of the personality being searched.
Free Active Directory users of 'remembering account/password expiry' issue with 'automatic password reset/account unlock' feature that automates password reset/account unlock task for users.