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Enterprise password management

Enterprise password management

Today's enterprise users are plagued with the never-ending task of creating, managing, and updating countless usernames and passwords. This poses three major issues:

  • Forgotten passwords: The more passwords users have to remember, the higher the chance they'll forget them. This affects their productivity.
  • Help desk overload: Forgotten passwords lead to an increased number of password-related support tickets for the help desk.
  • Password security: Enterprise users' passwords provide access to sensitive organizational information, and must be secured against credential-based hacks.

To deal with this recurring scenario, IT decision makers must invest in an enterprise password management solution that reduces the help desk workload and helps users with features like self-service password management, advanced password policies, single-sign on, and password synchronization. ManageEngine ADSelfService Plus is a solution that helps enterprises adhere to these password management best practices.

Highlights of ADSelfService Plus

ADSelfService Plus brings enterprise password management under one roof to benefit end users and admins alike.

  • Self-service password reset and account unlock: Allow users to securely reset passwords and unlock accounts for Windows Active Directory (AD), Microsoft 365, and other enterprise applications in a matter of seconds.
  • MFA: Secure every self-password reset and self-account unlock with additional authentication methods such as biometrics, time-based one-time passwords (TOTP), and QR-code based authentication.
  • Granular password policy enforcer: Enforce password policies across Windows and enterprise cloud apps with advanced filters to blocklist dictionary words, patterns, and more.
  • Password expiration notifier: Warn users about their imminent password expiration via SMS, email, and push notification.
  • Real-time password synchronizer: Maintain one identity for Windows and enterprise applications.
  • Have I Been Pwned integration: Prevent enterprise users from employing breached passwords during password reset and change.

In addition to these enterprise password management features, ADSelfService Plus also offers the following features:

  • Endpoint MFA: Secure logins into machines, VPNs, OWA, and cloud applications.
  • Enterprise single sign-on (SSO): Get access to over 100 cloud applications after authenticating once via AD-based SSO.
  • Mobile app support: Reset passwords and unlock accounts right from your mobile devices anywhere, at any time, using ADSelfService Plus' native iOS and Android apps.
  • Real-time alerts: Send notifications to users via email, SMS, or push notification for every password self-service action.

Self-service password reset and account unlock

ADSelfService Plus enables enterprise users to reset their forgotten AD passwords and unlock locked-out accounts on their own after verifying their identities. Besides the default web-based portal, ADSelfService Plus supports password resets at the place users typically realize they've forgotten their passwords: the login screens of their desktops (Windows, macOS, and Linux) and mobile devices (iOS and Android). ADSelfService Plus also lets remote users update their AD domain passwords and updates cached credentials via VPN.

Password expiration notifier

ADSelfService Plus can send reminders about users' imminent password expirations via email, SMS, and push notification. As it's highly unlikely that a user will respond to a single password expiration reminder, ADSelfService Plus enables multiple alerts to be sent at predetermined intervals. In addition to password expiration notifications, ADSelfService Plus can warn users about soon-to-expire AD accounts. On top of this, it can also send reports on the delivery status of all sent notifications to managers and IT admins.

Centralized password policy management

ADSelfService Plus' Password Policy Enforcer feature enacts strong password policy controls in AD and enterprise applications. It enables advanced password policy controls, such as options to block dictionary words and patterns—functions that are not available using native AD tools. When users reset or change their passwords, ADSelfService Plus ensures that they comply with the organization's password policy guidelines. Enforcing such advanced password policies helps comply with regulations such as NIST, CJIS, and HIPAA.

Additionally, admins can configure ADSelfService Plus to display the enforced password policies on the self-service password reset and change password pages. This helps users easily choose a strong password on their first try.

Synchronize AD user passwords across enterprise apps

ADSelfService Plus’ Real-time Password Synchronizer offers secure password management by only requiring users to remember one password to access all their enterprise accounts. When users make changes to their Windows AD password using ADSelfService Plus or using any of the native methods in Windows, the changes are automatically reflected in all connected applications, such as Microsoft 365 and Google Workspace. The Password Sync Agent synchronizes any password changes made via the native Windows interface (Ctrl+Alt+Del screen) as well as enterprise password resets via the ADUC console.

Streamline access to all enterprise apps with SSO

ADSelfService Plus provides AD-based SSO that gives users seamless, one-click access to all SAML-enabled cloud applications with just one corporate credential. Users are simply required to log in to ADSelfService Plus' console, which acts as the identity provider. They can then view a dashboard that lists all the cloud applications they're allowed to access. With just one click, users can access each application without having to enter their usernames and passwords each time.

Secure enterprise password resets with MFA

With enterprise security as a primary concern, ADSelfService Plus applies stringent authentication techniques to verify every self-service password reset attempt. The solution uses over 15 authentication methods, including biometrics and time-based one time passcodes (TOTP) to verify user identities. ADSelfService Plus also grants admins the flexibility to enforce different sets of MFA techniques for specific sets of users based on OUs and groups.

Password self-service activities for users on the move

ADSelfService Plus' native iOS and Android apps help users reset passwords and unlock accounts right from their mobile devices at any time, anywhere. If users have enterprise accounts like Microsoft 365 and Google Workspace linked with their AD credentials, they can sync AD passwords across all their apps in real time via their mobile apps.

Real-time password reset alerts and automated password management

Admins need to manage user identities across different on-premises and cloud enterprise applications, which is no easy task. ADSelfService Plus simplifies password management by enabling admins to send real-time password reset alerts to users and automate password resets. Essentially, this means admins can simply set up a password reset scheduler that keeps track of user password expiration statuses and resets them to the configured default value on a regular basis. Additionally, every time a user's password is reset, the user receives an SMS message, email, or push alert.

End all your password management woes with ADSelfService Plus.

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Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, Google Workspace, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

ADSelfService Plus trusted by

A single pane of glass for complete self service password management