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Set an individual user's password to never expire

Microsoft 365 offers password expiration as a part of its Azure Active Directory domain password policy. Once a password crosses its expiration limit, it can no longer be used and the user is required to create a new password. While password expiration is used by some organizations for password security, others may choose not to expire their users' passwords to suit their convenience. Here is how to set domain passwords to never expire. You must be an Azure AD global administrator to perform these steps:

  1. In the Microsoft 365 admin center, go to the Settings > Org Settings.
  2. Go to the Security & privacy page. (If you aren't an Azure AD global admin, you won't see the Security and privacy option.)
  3. Select Password expiration policy.
  4. Uncheck the box next to Set user passwords to expire after a number of days.
  5. Now, your domain users' passwords will not expire.

For security purposes, setting passwords to never expire is not advisable. If your organization chose not to expire users' passwords because users have trouble updating their passwords before expiration, a better solution is to regularly notify users about impending password expiration and enable them to easily update their password.

An easier way to notify users about their password expiration

ManageEngine ADSelfService Plus, an integrated self-service password management and single sign-on solution (SSO), offers Password Synchronization capability which allows users to change their Microsoft 365 password and synchronize it with all connected accounts including Active Directory, Salesforce, and Zendesk. Its Password Expiration Notifier tool helps IT admins notify users about their expiring AD domain passwords. IT admins receive the flexibility to choose email, SMS, or push notifications and can set the notification frequency according to their organization's requirements. Its Password Policy Enforcer allows organizations to set advanced password policies that are more secure than the default Active Directory domain and fine-grained password policies.

Notify users of impending password expiration and ensure uninterrupted access.

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