Real-time password reset notifications

ADSelfService Plus supports a multitude of features to secure IT systems and tackle all possible threats . One of the ways it helps administrators and users detect security attacks is by sending them password reset notifications in real time. ADSelfService Plus supports real-time password reset notifications for a variety of on-premises systems and cloud applications, including Windows Active Directory, IBM iSeries, Oracle Database, Office 365, G Suite, Salesforce, Zendesk, and Zoho.

With ADSelfService Plus, you can get the following information whenever a password change or reset operation is executed:

• Name of the user whose password was reset or changed
• Domain the user belongs to
• Exact operation that was performed (e.g. password reset, password change, or account unlock)
• Time of the operation

Instant notifications for self-service password reset operations

ADSelfService Plus notifies users and administrators in realtime whenever a self-service password reset operation is completed successfully. This allows concerned stakeholders to react immediately and prevent further damage.

Know when password resets happen in cloud applications

Aside from Active Directory password reset notification, ADSelfService Plus also audits password changes and sends notifications for cloud applications. Whenever users change or reset their passwords for cloud applications using ADSelfService Plus, both users and admins are notified in real time about the operation. ADSelfService Plus supports password change and password reset notifications for Office 365, G Suite, Salesforce, Zendesk, and more.

Improve open rate by sending email, SMS, and push notifications

ADSelfService Plus can send password reset notifications via email, SMS, and push notifications. Since a password reset is a critical event, it's important that users read the notification as soon as it's delivered. Research has shown that 90 percent of SMS and push notifications are read within the first three minutes of delivery. Based on your organization’s policy and users’ preferences, you can choose which platforms to use for sending notifications.

Get notifications on native AD password change and reset operations

Users are notified immediately about changes to their passwords, whether the change was made through ADSelfService Plus’ own self-service portal, natively in Windows through the Ctrl+Alt+Del screen, or by the administrator through the ADUC console. The Password Sync Agent, which comes bundled with ADSelfService Plus, takes care of notifying users and administrators about all password changes and password reset operations happening in their domain.