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Password Management

Self-service password management

Up to 30 percent of IT help desk requests are related to password reset and account unlock management, according to Gartner. Forgotten passwords and account lockouts are an everyday occurence in most organizations. As a result, IT admins are forced to spend a substantial amount of time resetting passwords and unlocking accounts, rather than focusing on more pressing issues. Wouldn't it be great if users could take care of their own password-related issues?

ADSelfService Plus is a self-service password management solution that lets end users securely reset their Active Directory (AD) domain passwords, unlock their accounts, and update their personal information in AD from a web portal, without any help desk intervention.

Features to back it up:

Self-reset password: Let end users reset their own domain passwords from a secure web portal. Free your IT help desk from fielding password-related tickets and increase your employees' productivity by letting them solve their own password problems without losing any time.

Self-unlock account: Most organizations resort to complex password policies and force their users to reset their passwords frequently to ensure a secure AD environment. Consequently, users forget their passwords and get locked out of their own systems. With ADSelfService Plus' self-unlock account feature, all they have to do is answer a set of validation questions to unlock their accounts.

Password expiration notification: Notify users of their impending password expiration via email and SMS. Your administrators can choose when and how frequently users should be reminded of their expiring passwords. Because Windows doesn't have a similar feature, it's useful for VPN and OWA users. This feature is also available as a free tool for unlimited users.

Password synchronizer: Allow users to maintain a single password across multiple platforms for easy management. This feature synchronizes password resets across a range of SaaS and on-premises applications in real time, becoming the self-service identity management solution you need.

Password policy enforcer: Implement a secure and complexity reduced password policy by letting administrators set preconfigured or custom password policies.

In addition to web browser access, ADSelfService Plus lets users reset their passwords or unlock their accounts from their Windows or Mac login screens with the MS GINA/CP and Mac OS X login agents, respectively. Users can also gain access to their Windows accounts no matter when or where with the help of ADSelfService Plus' Android and iOS mobile applications.

To learn more about other features, click here.

ADSelfService Plus uses muti-factor authentication so that users can only reset their passwords or unlock their accounts after confirming their identities. This ensures an extra layer of security and reduces the security threats associated with self-service. Users can establish their identities through any one of the following authentication options:

  • Security questions and answers
  • SMS or email-based verification
  • Google Authenticator

This self-service password manager also enhances security by ensuring that users can reset their passwords or unlock their accounts only when they have enrolled with the product. You can ensure 100 percent enrollment for password self-service with various enrollment options.

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Some other benefits of ADSelfService Plus - Self Service Reset Password Management

Other features

Self Reset Password

Free Active Directory users from attending lengthy help desk calls by letting them self-service the password reset task. Password reset just a click away with ADSelfService Plus!

Self Unlock Account

Free Active Directory users from lengthy help desk calls with ADSelfService Plus's self-account unlock option. Unlocking an account with ADSelfService Plus is child's play!

Self Directory Update

Portal that lets Active Directory users update their latest information without the help desk assistance. Self-update feature also ensures that Active Directory database is up-to-date with the user profile changes.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems automatically.

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

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