• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • Cloud
  • Unified IT
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring
Government Organizations Home » Helpdesk Software Features
Government Organizations
US Army
US Army
Dept of Labor
Department of Labor
Phoenix Police Dept
Phoenix Police Department
National Oceanic and Atmospheric Administration
National Oceanic and Atmospheric Administration
Nwleicestershire District Council
District Council

Motor Accidents Authority
Motor Accidents Authority

The Business Need :

Quality Citizen response becomes indispensable in government organizations with the rising expectations of the citizens. Much to the chagrin of the government agencies, the service expectations are always on par with the commercial sector.

Government budgets could at times get disturbingly reduced so that the public sector organizations have to really optimize on all fronts. Meanwhile not compromising on the effective functioning of the service delivery model for both internal & external customers. Justification of expenses has surfaced in most government organizations in almost all localities, states, provinces or central governments. These organizations are constantly on their hunt for right software at an affordable price to live upto the expectations of the citizens in the service delivery.

Our Solution :

ManageEngine ServiceDesk Plus - Lake Havasu City

ManageEngine ServiceDesk Plus

could fillip the citizen response system by making it more effective and efficient. The transformation that a citizen response system undergoes with the use of ServiceDesk Plus could be a drastic cut down on the average response time for a request from a citizen. This is achieved by quick resolution of requests resulting from better co-ordination amongst the various departments.

ServiceDesk plus brings up an affordable yet efficient pubic sector help desk solution for enhanced service delivery. Staff productivity coupled with reduced cost can be instrumental in ensuring appropriate and quick resolution of public enquiries and request for services leading to a great public perception of your organization.

The World's Largest Organizations Rely On ServiceDesk Plus
Join the 100,000+ organizations who have streamlined their IT help desk operations