ServiceDesk PlusITSM Videos How to take trimmed back up of your data in ServiceDesk Plus (for Windows)
How to take trimmed back up of your data in ServiceDesk Plus (for Windows)
- 1. Stop the ManageEngine ServiceDesk Plus service from the Services console(services.msc).
- 2. Right click the "windows icon" and select Command Prompt (Admin).
- 3. Go to Bin directory and run backUpData.bat --trimmed
- 4. Only the database will be backed up.
- 5. The backup file will be stored under ManageEngine\ServiceDesk\trimmedbackup.
- 6. You can now start the ManageEngine ServiceDesk Plus service from the Services console(services.msc).