How to take trimmed back up of your data in ServiceDesk Plus (for Windows)

  • 1. Stop the ManageEngine ServiceDesk Plus service from the Services console(services.msc).
  • 2. Right click the "windows icon" and select Command Prompt (Admin).
  • 3. Go to Bin directory and run backUpData.bat --trimmed
  • 4. Only the database will be backed up.
  • 5. The backup file will be stored under ManageEngine\ServiceDesk\trimmedbackup.
  • 6. You can now start the ManageEngine ServiceDesk Plus service from the Services console(services.msc).
Resources for further reading

Resources for further reading