Tranter IT Infrastructure Services Limited is a leading IT support and services organization based out of Lagos, Nigeria. Tranter was looking to streamline its IT operations, improve performance visibility, and increase the quality of service delivery. After multiple evaluations and vendor meetings, the task of identifying a perfect solution seemed to be an never ending journey until Tranter’s IT team came across ManageEngine ServiceDesk Plus.
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ServiceDesk Plus is an ITIL ready IT help desk software for organizations of all sizes. Over 100,000 organizations across 186 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high user satisfaction.