Account and contact management

Elevate productivity with quick access to your contacts.

Organizations always have a lot of contacts, which can be overwhelming and hard to track. SupportCenter Plus lets you manage your accounts and contacts effortlessly, all while keeping your busy schedule in mind. Establish and sustain your business relationships and enhance productivity with easy management of valuable customer information.

    Manage individual contacts. Establish business relationships.

  • Import contacts to SupportCenter Plus directly from Active Directory (AD).
  • Schedule contact and account import with various integrations.
  • Combine related contacts into a single account.
  • Merge duplicate contacts.
  • Track each user's support interaction history to identify needs and sales opportunities.

Manage all your accounts in one place. Unlimited access.

  • Import accounts and their sales details easily as CSV files, from AD or through the Zoho CRM integration.
  • Add new accounts with predefined or custom fields.
  • Schedule CSV synchronization for hassle-free import.
  • Free yourself from creating accounts over and over again by simply copying accounts to business units.
  • Utilize a single view of all account details.
  • View accounts hierarchically by creating sub-accounts for streamlined workflow management.
  • Assign specific solutions from the knowledge base to accounts to easily solve requests.
  • Track account-level data, SLAs, users' contact information, and product ownership details effortlessly.
  • Define account managers and associate accounts with each manager.
  • Utilize the SalesForce CRM integration.
World's Largest Organizations Rely On SupportCenter Plus