Cause & Solution: In FireFox, if you have tried to connect web interface using http://<host>:7272, this issue will arise. Since the PMP server and the Web Interface communicate through https, make sure that you connect to https://<host>:7272 (secure http).
Cause & Solution: In Internet explorer, if you have tried to connect web interface using http://<host>:7272, this issue will arise. Since the PMP server and the Web Interface communicate through https, make sure that you connect to https://<host>:7272 (secure http).
Cause 1 & Solution: Incomplete server start-up
Ensure that the server has successfully started. This can be verified by the presence of the message "Server started in :: [xyz ms]" in the console. Connect to the web client after seeing this message.
Cause 2 & Solution: Wrong URL
PMP server and the web interface communicate through https. So ensure the URL contains HTTPS.
For e.g. https://localhost:7272
Cause 3 & Solution: Do you see any "FAILED" message in the Server Console?
Check the log files available under <PMP_Home>/logs directory. If you find any exceptions, please send the log files to firstname.lastname@example.org.
Cause 1 & Solution: Incompatible Browser
Refer to the PMP System Requirements, and check whether your browser version is supported.
Cause & Solution:
To turn on access,
Note: Setting this preference to "true" is often used to allow IRC websites to gain access to the OS's clipboard. A security risk is associated with this. So, exercise care while enabling this.