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Business Benefits

The business benefits of ADSelfService Plus appeals to every IT Manager / organization and encourages immediate deployment. It adds immense value to a business proposition by reducing costs, improving employee productivity, ensuring superior return on investment, and most importantly as a web based secure and easy interface to the domain user.

Benefits of ADSelfService Plus

ADSelfService Plus benefits the domain user and also the administrator with a series of advantages as mentioned below.

Reduced Cost of HelpDesk Tickets

Eliminate the leading source of help desk calls and associated expenses by using ADSelfService Plus to automate password resets and account unlocks.

Improved Employee Productivity

  • ADSelfService Plus improves employee productivity by considerably reducing the amount of time for an employee to raise a ticket, viewed by the helpdesk and finally attended by helpdesk.
  • Reduce a 3 Stage process to a single step solution from the self service portal.

Superior Return on Investment

  • Reduced help desk workload and in-turn reduced costs for work force. Calculate your ROI here.
  • Reduced time to unlock an account cuts down system down time increases user productivity and greater return on Investment.

Accountability of Actions performed can be maintained

Every action performed through ADSelfService Plus is stored in an audit log database.  Critical alerts and confirmations are scheduled and e-mailed directly to designated administrators and employees.

Easiness in Deployment

Installation of ADSelfService Plus is simple and involves clicking the download link and following the wizard.

Reduce dispelled sensitive information:

ADSelfService Plus precludes the need for an employee to share sensitive password information with support staff. This protects the domain user from possible misuse of his domain by helpdesk.

Employ your Resources for better tasks

ADSelfService Plus helps to reduce routine password tickets and makes it possible to employ the relieved technical staff for better productive purposes and add value to your organization.

  • Avoiding repetitive tasks and deployment in more challenging tasks.
  • This increases enthusiasm and a sense of positiveness and growth to the technical resource.
  • A challenging environment argues better employee retention.

Customize with your own logo

Change ADSelfService Plus logo with your own logo and campaign a self service portal as a part of your internal SharePoint portal.

All time Access from a web portal

A web browser based access ensures an employee can  reset a forgotten password and unlock his or her account without requiring any outside assistance and at any tme.

Reduced Employee Frustration

Eliminate the typical delays, frustration, lost productivity, and overhead typically experienced while waiting on hold for a help desk member to handle your password reset request.

ADSelfService Plus not only removes the burden from the help desk, but lets employees get back to work with a minimal of disruption or delay.

Real Time Update of User Information

ADSelfService Plus web based solution helps to get real time update on user information like address details, phone number change, marital status etc., in the Active Directory.This information updated through the self service portal will help in taking business decisions to select most suitable employees for a task.

Other Benefits Include

  • Improved security during reset of passwords and unlock accounts.
  • Confine the sharing of Administrator privileges with help desks for resetting passwords or updation of user information.
  • Prevent password resets due to human error accidental or intended by support staff.
  • Employee identity verified for all password resets by validating them and ensuring security.
  • Assist a reset only for a fault free answer for set questionnaire.
  • Facilitate more secure password policies by complying with the standards.

Password self-service tool for Windows AD, Office 365, G Suite, etc.

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Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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A single pane of glass for complete self service password management
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