The business benefits of ADSelfService Plus appeals to every IT Manager / organization and encourages immediate deployment. It adds immense value to a business proposition by reducing costs, improving employee productivity, ensuring superior return on investment, and most importantly as a web based secure and easy interface to the domain user.
Benefits of ADSelfService Plus
ADSelfService Plus benefits the domain user and also the administrator with a series of advantages as mentioned below.
Reduced Cost of HelpDesk Tickets
Eliminate the leading source of help desk calls and associated expenses by using ADSelfService Plus to automate password resets and account unlocks.
Improved Employee Productivity
Superior Return on Investment
Accountability of Actions performed can be maintained
Every action performed through ADSelfService Plus is stored in an audit log database. Critical alerts and confirmations are scheduled and e-mailed directly to designated administrators and employees.
Easiness in Deployment
Installation of ADSelfService Plus is simple and involves clicking the download link and following the wizard.
Reduce dispelled sensitive information:
ADSelfService Plus precludes the need for an employee to share sensitive password information with support staff. This protects the domain user from possible misuse of his domain by helpdesk.
Employ your Resources for better tasks
ADSelfService Plus helps to reduce routine password tickets and makes it possible to employ the relieved technical staff for better productive purposes and add value to your organization.
Customize with your own logo
Change ADSelfService Plus logo with your own logo and campaign a self service portal as a part of your internal SharePoint portal.
All time Access from a web portal
A web browser based access ensures an employee can reset a forgotten password and unlock his or her account without requiring any outside assistance and at any tme.
Reduced Employee Frustration
Eliminate the typical delays, frustration, lost productivity, and overhead typically experienced while waiting on hold for a help desk member to handle your password reset request.
ADSelfService Plus not only removes the burden from the help desk, but lets employees get back to work with a minimal of disruption or delay.
Real Time Update of User Information
ADSelfService Plus web based solution helps to get real time update on user information like address details, phone number change, marital status etc., in the Active Directory.This information updated through the self service portal will help in taking business decisions to select most suitable employees for a task.
Other Benefits Include