Self Service Password Management
Identity Management Challenges:
Identity Management is gaining importance by the day as increased security is demanded by enterprises, to prevent user accounts against any malicious attacks by intruders. Of all password related identity challenges, help desk ticket volumes gain centre stage as they burn a severe hole in an organization's financial budget year on year. The costs involved to deploy additional helpdesk employees for enforcing complex password security policies is of primary concern.
Security of User Accounts never a compromise:
There can never be a compromise on the security of user accounts, because even a small identity leak could cause huge damages. Organizations today look forward to better and affordable solutions to keep employees identity secure. ADSelfService Plus helps organizations achieve several critical identity management challenges by providing the right balance of self service and reporting solutions to enterprises.
ADSelfService Plus addresses identity management challenges by providing
It also effectuates confidence in administrators to help facilitate Stronger Password policy enforcements.
Password Self Help Solution:
ADSelfService Plus self service password reset / account unlock solutions provide an easy to use interface, for users to reset their own passwords, or unlock their accounts - by answering to security questions/reproducing a verification code - without help desk intervention. That is, ADSelfService Plus empowers its users to self-authenticate themselves - an important aspect of Identity Management - thereby reducing the password tickets drastically.
Self Update Capabilities:
ADSelfService Plus allows domain users to self update their own personal information in Active Directory using the web based self service portal. This helps to keep records up to date in real time. Up to date information on users allows the management to take appropriate decisions based on the recent profile available with them.
Audit Trail on all User Activities:
ADSelfService Plus with its reporting mechanism helps administrators generate audit reports on all user activities that are delegated to users by this software. Audit Reports on self password reset, self unlock accounts and self update of user information in Active Directory is recorded and can be generated. Audit Information on what activity has occurred when and from what machine helps administrators to ascertain / detect any mishandling of identities pro-actively.
Effectuate confidence for Stronger Password Policy Enforcement:
A stronger password policy can be enforced, if the administrator is confident of a reduced number of help desk calls. Providing a self service password reset solution ensures that the volume of tickets is kept to a bare minimum which in turn facilitates stronger password policy enforcements.