-
Self Service Password Management
 

Salesforce.com Self-Service Password Management

Salesforce.com pioneered cloud computing with their CRM application suite. If yours is a Windows-based organization, which also uses Salesforce.com, then your chances of encountering user identity management issues in such a hybrid IT environment are pretty high.

ADSelfService Plus - the web-based, end-user password management tool for Windows Active Directory - extends its self-service password management capabilities to Salesforce.com. Now users can reset their lost Salesforce passwords on their own without help desk assistance, and also synchronize their passwords between Windows Active Directory and Salesforce. It helps you reduce the cost related to password management and increases the productivity of your users.

Benefits at a glance

  • Implement a secure, robust, cost-effective unified identity solution in no time
  • Reduce the major source of help desk calls and free up IT administrators to focus on other important tasks
  • Extend your corporate password complexity rules to Salesforce.com and all other connected systems
  • Ensure that users’ passwords for Salesforce accounts are changed periodically in a time span deemed safe by you
  • Make the life of end-users easier by freeing them from having to remember a multitude of passwords

Reset forgotten Salesforce.com Passwords

With ADSelfService Plus, users can reset their forgotten Salesforce passwords ‘without IT help desk assistance’ by answering a set of pre-defined security questions or by entering a secret PIN code they received via SMS or Email.

Users are required to enroll only once and use the same enrollment information for both Windows Active Directory and Salesforce password reset. This allows you to reuse your in-house Security Questions and Answers profile with ADSelfService Plus for verifying the users' identities during password self-service.

Synchronize Passwords between Windows AD and Salesforce.com

When users reset their lost Windows passwords with ADSelfService Plus, the new password is automatically synchronized with their Salesforce accounts. Users can log in to their Salesforce accounts with their Windows passwords.

This way, users can have a single identity across Windows Active Directory and Salesforce.com. As a result, users are freed from having to remember a multitude of passwords for their different accounts. This makes your job of dealing with identity management a lot easier.

Standardized Password Policy for Hybrid IT environment

Often non-Windows systems and cloud-based applications have been found wanting because of their lax password policy. Wouldn’t it be better if you can extend the strong password policy governing Windows Active Directory to Salesforce.com?

In ADSelfService Plus, when a Salesforce.com password is reset, it is checked against AD password policy requirements. Alternatively, you can centrally define your own password policy rules in ADSelfService Plus, and apply it to various supported systems and applications to maximize security.

List of Other Features in ADSelfService Plus »

Some other benefits of ADSelfService Plus - Self Service Reset Password Management

Other features
Self Service Reset Password

Self Reset Password

Free Active Directory users from attending lengthy help desk calls by letting them self-service the password reset task.Password reset just a click away with ADSelfService Plus!
Active Directory Change Password

Active Directory Change Password

Hassle-free password change for Active Directory users with ADSelfService Plus. Without help desk assitance users can change their passwords from 'Change Password' console.
Self Directory Update

Self Directory Update

Portal that lets Active Directory users update their latest information without the help desk assistance. Self-update feature also ensures that Active Directory database is up-to-date with the user profile changes.
Password/Account Expiry Notification

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Synchronize AD passwords across multiple systems

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across mutliple systems automatically.
Corporate Directory Search

Corporate Directory Search

A quick search facility that enables Active Directory users to scout for information about peers by using search keys like phone no., e-mail id, first/ last name of the personality being searched.