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Execute the following commands in the command prompt to connect to PostgreSQL.cmd > cd [SCP Home]\pgsql\bin
Execute the following commands in Terminal to connect to PostgreSQL.cd [Supportcenter-Home]\pgsql\bin
Execute the following commands in the command prompt to connect to Mysql.cmd > cd [SCP Home]\mysql\bin
Execute the following commands in Terminal to connect to Mysql.cd [Supportcenter-Home]/mysql/bin
Follow the steps given below to upload files into SupportCenter upload server,
You can upload the files here using the "mput" command.
Save the License file when you start the server (Start -> Programs -> ManageEngine SupportCenter -> Start SupportCenter Server), it will prompt you for a license file. You can browse and apply the license file that was sent to you.
If the above case does not work then, follow the steps given below,
Every action performed with SupportCenter will be logged in a file. In case of any trouble, generate the Log file (Support Tab >> Support File) and mail us the Log files to