• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Frequently asked questions

 
 » Admin  » General » Configuration  » Troubleshooting
 » How it works ?  » Evaluation  » Licensing  » Infrastructure
 

Licensing Questions

  1. If I get a 5 user license, will that includes Administrator login or 5 SupportReps + Administrator ?

    It includes the Administrator Login.

  2. I might need 20 more SupportReps licenses at a later time. Is there any option to top-up the current license ?

    Yes. Our sales team will assist you to do that.

  3. Does SCP have a permanant or perpetual licensing model ?

    Yes, we do. Please contact sales team ( ) for this.

  4. Can I move from a free version to a licensed version ?

    Yes, can be done and the data would be carried over too.

  5. After purchase, will I be eligible for further upgrades & patches ?

    Yes.

  6. Where can I find the features available in different editions ?