- If I get a 5 user license, will that includes Administrator login or 5 SupportReps + Administrator ?
It includes the Administrator Login.
- I might need 20 more SupportReps licenses at a later time. Is there any option to top-up the current license ?
Yes. Our sales team will assist you to do that.
- Does SCP have a permanant or perpetual licensing model ?
Yes, we do. Please contact sales team ( ) for this.
- Can I move from a free version to a licensed version ?
Yes, can be done and the data would be carried over too.
- After purchase, will I be eligible for further upgrades & patches ?
- Where can I find the features available in different editions ?
Features Comparison : http://www.manageengine.com/products/support-center/comparison-document.html
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