The health and performance of the IT infrastructure and its seamless delivery of IT services are essential components in the blueprint of any organization striving to meet clients’ needs and stay ahead of the competition. IT admins need a clear, well-defined process to help them gain the right amount of visibility into their IT infrastructure and ensure peak performance. This is where IT operations management comes into play. ITOM is a critical, clearly defined, end-to-end IT infrastructure management solution for an organization aimed at ensuring optimal performance.
A well-structured ITOM platform can help businesses resolve critical IT infrastructure bottlenecks. When implementing an ITOM strategy, it's important to:
A well-crafted strategy for IT operations management solution is key to any organization's success. Any IT admin tasked with formulating and implementing their organization’s IT operations management system will face the following challenges:
OpManager Plus is an integrated IT operations management tool packed with advanced IT operations monitoring capabilities that ensure optimal performance of your organization's IT infrastructure. Here is an overview of OpManager Plus' features:
Simple licensing and a good set of built-in features make this a fine monitoring choice that’s easy to manage - IT PRO
OpManager Plus allows you to perform multiple IT management activities including network management, applications management, storage and bandwidth management, firewall, configuration, IP address and switch port management from a single console.
With OpManager Plus' multilevel thresholds, you can get alerted the moment your systems show the slightest signs of potential trouble; this enables proactive network management by ensuring network admins are always one step ahead.
OpManager Plus' workflow tools help automate L1 and L2 fault management activities. This can help save costs, reduce manual labor, and tremendously improve the ITOM process.
OpManager Plus provides multiple alerting platforms including email, SMS, Slack, web, and console-based alerts. Deploying multichannel alerting ensures your team doesn't miss out on critical alerts.
OpManager Plus comes with insightful reports that provide a more comprehensive outlook on your network performance, enabling you to analyze the performance of your IT infrastructure much more effectively.
OpManager Plus comes with powerful network visualization tools including Maps, Business Views, 3D Floor Views, and Rack Views. These tools help you better understand the big picture, enabling a more streamlined IT operations process.
The purpose of IT operations management is to keep track of the availability, performance, and other critical metrics of all the infrastructure components 24/7 in order to identify device failures and remediate them instantly. Further, you can forecast glitches avert them before it turns into a device failure or outage.
ITOM proactively averts device failures, brings down the outage rate, helps to analyze and plan capacity utilization, allows you to deliver enhanced service to your customers, which will result in the tremendous growth of your business.
With ITOM you can gain granular and unified visibility into all the IT infrastructure components: network, server, application, storage, firewall, bandwidth, configuration, and compliance. With this visibility, technicians can take proactive troubleshooting measures to prevent any operational interruption. Further, helps in acquiring optimal performance from devices.