The health and performance of the IT infrastructure and its seamless delivery of IT services are essential components in the blueprint of any organization striving to meet clients’ needs and stay ahead of the competition. IT admins need a clear, well-defined process to help them gain the right amount of visibility into their IT infrastructure and ensure peak performance. This is where IT operations management (ITOM) comes into play. ITOM is a critical, clearly defined, end-to-end IT management process aimed at ensuring optimal performance of an organization's IT infrastructure.
A well-structured ITOM process can help businesses resolve critical IT infrastructure bottlenecks. When implementing an ITOM strategy, it's important to:
A well-crafted strategy for ITOM software is key to any organization's success. Any IT admin tasked with formulating and implementing their organization’s IT operations management system will face the following challenges:
OpManager Plus is an integrated ITOM tool packed with advanced IT operations monitoring capabilities that ensure optimal performance of your organization's IT infrastructure. Here is an overview of OpManager Plus' features:
OpManager Plus allows you to perform multiple IT management activities including network management, applications management, storage and bandwidth management, firewall, configuration, IP address and switch port management from a single console.
With OpManager Plus' multilevel thresholds, you can get alerted the moment your systems show the slightest signs of potential trouble; this enables proactive network management by ensuring network admins are always one step ahead.
OpManager Plus' workflow tools help automate L1 and L2 fault management activities. This can help save costs, reduce manual labor, and tremendously improve the ITOM process.
OpManager Plus provides multiple alerting platforms including email, SMS, Slack, web, and console-based alerts. Deploying multichannel alerting ensures your team doesn't miss out on critical alerts.
OpManager Plus comes with insightful reports that provide a more comprehensive outlook on your network performance, enabling you to analyze the performance of your IT infrastructure much more effectively.
OpManager Plus comes with powerful network visualization tools including Maps, Business Views, 3D Floor Views, and Rack Views. These tools help you better understand the big picture, enabling a more streamlined IT operations process.