Knowledge Base

This page lists some of the routine Active Directory management and reporting tasks along with the steps to execute them using ADManager Plus. These articles will help you resolve some of the common issues that you might face when using this tool. If you don't find the answers to your queries here, write to us and our support team will get in touch with you right away.

User Management

1. When I try to add a user to the Help desk role I encounter the 80072030 error code.
2. A group is not found in the list of available groups for memberOf attribute in the account details tab while creating a new user.
3. Unable to create legacy mailboxes in Exchange Server 2007.
4. No user is listed in 'select users' pop-up.
5. Unable to set a group as the primary group.

Active Directory Reporting

1. Bad password count does not show the correct value in reports.
2. User report does not show the user accounts that exist in the Active Directory.
3. Last logon time shows incorrect value in reports.
4. The 'recently deleted users' report shows no result, but all the other reports work fine.
5. Unable to delete a user account. Access is denied - Error code 80070005
6. Password complexity error if 'random password policy' option is selected during user accounts creation.
7. In scheduled reports, emails are not received.