Support
 
Phone Live Chat
 
Support
 
US: +1 888 720 9500
US: +1 800 443 6694
Intl: +1 925 924 9500
Aus: +1 800 631 268
UK: 0800 028 6590
CN: +86 400 660 8680

Direct Inward Dialing: +1 408 916 9393

 
 
 
 
 
Knowledge Base

Knowledge Base

This page lists some of the routine Active Directory management and reporting tasks along with the steps to execute them using ADManager Plus. These articles will help you resolve some of the common issues that you might face when using this tool. If you don't find the answers to your queries here, write to us and our support team will get in touch with you right away.

How To
Troubleshooting
FAQ
Select Category

 

User Management

  1. When I try to add a user to the Help desk role I encounter the 80072030 error code.
  2. A group is not found in the list of available groups for memberOf attribute in the account details tab while creating a new user.
  3. Unable to create legacy mailboxes in Exchange Server 2007.
  4. No user is listed in 'select users' pop-up.
  5. Unable to set a group as the primary group.

Active Directory Reporting

  1. Bad password count does not show the correct value in reports.
  2. User report does not show the user accounts that exist in the Active Directory.
  3. Last logon time shows incorrect value in reports.
  4. The 'recently deleted users' report shows no result, but all the other reports work fine.
  5. Unable to delete a user account. Access is denied - Error code 80070005
  6. Password complexity error if 'random password policy' option is selected during user accounts creation.
  7. In scheduled reports, emails are not received.

 

Request Support

Need further assistance? Fill this form, and we'll contact you rightaway.

  • Name
  • Email*
  • Phone Number
  • Country
  • Problem Description
  •  
    By clicking 'Submit', you agree to processing of personal data according to the Privacy Policy.
  •  

Select a language to translate the contents of this web page:

ADManager Plus Trusted By

The one-stop solution to Active Directory Management and Reporting
Email Download Link