Triage Every EDR Alert
With Intelligence

An autonomous first-pass analyst for every EDR alert that enriches context, prioritizes threats, and accelerates investigations so your SOC can focus on real incidents instead of repetitive validation work.

Available with EDR add-onCloud only

Your AI analyst
for every alert.

The EDR Event Triage Agent automatically analyzes incoming alerts by correlating threat intelligence, endpoint telemetry, user behavior, and historical activity to provide analysts with complete investigation context from the start.

Instead of manually validating alerts across multiple tools and data points, analysts receive a prioritized investigation view with mapped attack progression, contextual reasoning, and recommended next steps for faster decision-making.

The agent also helps maintain consistent triage standards across teams and shifts by documenting alert reasoning, surfacing investigation context, and escalating critical events through helpdesk integrations.

  1. 01

    Alert received

    The EDR platform surfaces an event. The agent picks it up automatically, with no analyst handoff required.

  2. 02

    Context enriched

    Threat intelligence, user history, endpoint behavior, and prior triage outcomes are pulled and correlated.

  3. 03

    Attack chain mapped

    The full kill chain is mapped to MITRE ATT&CK tactics and techniques, with the root cause pinpointed.

  4. 04

    Action recommended

    A prioritized next-step recommendation is surfaced for review, and a ticket is automatically raised for critical events.

When alert volume
outruns analyst capacity.

Modern EDR platforms generate massive volumes of alerts every day, but validating, correlating, and prioritizing those alerts still requires significant analyst effort.

SOC teams often spend valuable investigation time gathering context across tools, reviewing historical activity, validating threat intelligence, and documenting triage decisions before meaningful response actions can begin.

The EDR Event Triage Agent reduces that repetitive investigative overhead by automatically building alert context and surfacing actionable insights early in the investigation process. This helps SOC teams improve triage consistency, accelerate response workflows, and focus analyst attention on high-risk threats that require human expertise.

Built for scale.
Designed for SOC consistency.

From large-scale alert volumes to high-priority investigations, every capability is designed to help SOC teams maintain faster and more consistent triage workflows while preserving analyst oversight.

Automatic alert enrichment

Automatically correlates threat intelligence, user activity, endpoint behavior, and historical investigation data to provide richer investigation context for every alert.

Attack chain correlation

Maps observed attack activity to MITRE ATT&CK tactics and techniques to help analysts understand threat progression and investigation scope faster.

Consistent alert prioritization

Provides documented prioritization logic and contextual reasoning so triage decisions remain consistent across analysts, shifts, and environments.

Integrated escalation workflows

Surfaces actionable next-step recommendations and automatically creates helpdesk tickets for critical events to streamline investigation coordination.

Stop validating alerts.
Start investigating threats.

Enable the EDR Event Triage Agent today and let your SOC focus on real investigations, with consistent triage across every shift.

Frequently asked questions.

The agent works natively with the EDR module inside ManageEngine Endpoint Central, ingesting alerts directly from the same lightweight endpoint agent that handles management and security. It can also extend to ingest alerts from third-party EDR/XDR platforms through native integrations.

Every alert is classified and prioritized with a clear, documented rationale based on the enriched context, including threat intelligence matches, user privilege and behavior, related historical activity, attack chain progression, and prior triage outcomes. The agent shows its reasoning so analysts can verify and override decisions when needed.

The agent investigates end-to-end and surfaces a prioritized next-step recommendation for analyst review. For critical events, it automatically raises a ticket in your helpdesk tool to keep response moving, but containment and remediation actions stay under analyst control.

The EDR Event Triage Agent can be extended with your own tools, knowledge base, and guardrails through Agent Studio to align with your SOC workflows.

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