A warranty management system keeps tabs on the warranty information of IT assets so that any IT hardware can be replaced and fixed by the vendor in case of any fault or damage in a timely manner. Warranty management tracks the validity of repair and service period offered by various vendors so that any hardware can be upgraded before its waranty expires, thereby reducing costs and maximizing ROI on your IT devices.
It is very intrinsic for system administrators to employ a warranty management software in their organization to keep track of the warranty details of the IT assets they manage and to avail the additional protection for the products in case of damage or fault. Be it a crack on the screen, an error in the RAM, a hard drive crash or any premature malfunction of the computer, you would not want to miss out the warranty that you could have made use of to replace or fix it. Vendors offer standard warranties for their numerous products. Desktop Central supports warranty management for major manufacturers like Dell, Toshiba, Lenovo among many others and automatically retrieves the information of the computers. As a warranty tracking software, Desktop Central eases the burden on you to remember to renew warranties, protecting you from unexpected repair costs by providing complete visibility into your guarantees and privileges.
Desktop Central's warranty tracking feature allows you to record warranty information of related IT hardware assets used at your enterprise. You can input details like the Service Tag, the date of purchase and expiry of the asset etc. The Desktop Central agent residing on the client machine scans for various asset details. This information is sent to the Desktop Central Server and verified with the inputs that were earlier recorded. With absolutely no intervention required by your organization's IT administrator, you can automate the entire process of warranty management.
Desktop Central helps you simplify Warranty Management with a set of specialized reports such as:
Managing your entitlements is made easy with our warranty management solution which helps to get a comprehensive view of the warranty details of the inventories by providing these reports. You can also schedule tasks to receive these reports by mail by specifying the frequency. The reports can also be exported in PDF and CSV file formats.
Refer the Viewing Warranty Reports topic in the online help for details.