Desktop Central and its dependent folders like Distribution Server, Desktop Central Agent need to be excluded from the Anti-virus to ensure hassle free functioning. Antivirus might restrict the Desktop Central server from synchronizing/downloading the patch binaries, agent upgradation, or upgrading Desktop Central server to latest version.
Follow the simple steps to check if Desktop Central folder has been excluded from Antivirus:
Note - While running the test, it is recommended to ignore pop-ups from the antivirus software. Pop-ups appear because the test will stimulate the antivirus software using the EICAR test file. The EICAR Standard Antivirus Test File is developed by the European Institute for Computer Antivirus Research (EICAR) to test the response of computer antivirus programs.
Ensure Desktop Central folders are excluded from antivirus to experience uninterrupted service while managing your endpoints.