Do you want to resolve Jira Service Management Cloud issues instantly and meet your SLAs faster? Take your Jira Service Management Cloud help desk to the next level by utilizing Endpoint Central's unified endpoint management capabilities with this integration.
The requester's asset is linked to the respective issue without any user intervention automatically!
Synchronize all your assets with Jira and audit their life cycle under a unified console!
Use integrated chat and call features to interact with the end users; leverage the session notes in the work log added to the issue!
Resolve software installation requests with pre- and post-deployment activities!
Remotely shut down computers; use File Manager, Device Manager and many more to identify the root cause of an issue!
Track the real time location of your endpoints; distribute apps and profiles on the fly!
Gain access to over 40 predefined configuration, including power management, USB policies, etc..