Desktop Central+Jira

Resolve Jira Service Management Cloud issues in a jiffy with Endpoint Central!

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Available for both Endpoint Central on-premise and cloud

Do you want to resolve Jira Service Management Cloud issues instantly and meet your SLAs faster? Take your Jira Service Management Cloud help desk to the next level by utilizing Endpoint Central's unified endpoint management capabilities with this integration.

Intuitive asset linking

The requester's asset is linked to the respective issue without any user intervention automatically!

Granular visibility on asset data!

Synchronize all your assets with Jira and audit their life cycle under a unified console!

Establish Remote Control right from the issues window!

Use integrated chat and call features to interact with the end users; leverage the session notes in the work log added to the issue!

Deploy business-critical applications seamlessly

Resolve software installation requests with pre- and post-deployment activities!

Over 12 handy System Manager tools

Remotely shut down computers; use File Manager, Device Manager and many more to identify the root cause of an issue!

Remotely wipe your corporate data!

Track the real time location of your endpoints; distribute apps and profiles on the fly!

Regularize IT administrative tasks using Configurations!

Gain access to over 40 predefined configuration, including power management, USB policies, etc..

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Let's get started!

Useful resources to guide you through the integration

 

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