Organizations today increasingly deploy Mac devices. Due to this overall influx, the amount of Active Directory (AD) password reset requests for Mac devices has grown exponentially, as well. Thus, the IT teams of these organizations are forced to spend a lot of time handling repetitive tickets. To solve this issue, organizations can now adopt a self-service password management solution, such as ADSelfService Plus. This tool solution provides Mac users a self-service web portal manage their own passwords and accounts, without depending on the IT team, reducing administrative time spent on repetitive requests.
In the past, the web portal from ADSelfService Plus had to be accessed from a dedicated, secure system. This is no longer the case; ADSelfService Plus has introduced the Mac login agent for password resets. The login agent is an extension of the web client, which allows Mac users to reset their Active Directory passwords right from their login screen. The login agent is not a complete substitute the web portal, but allows users to reset passwords from the comfort of their own systems.
The login agent is run by the Mac OS as a part of the lock screen.Clicking the “Reset Password/Unlock Account” button opens a secure browser, from which AD users can authenticate themselves, and reset their forgotten passwords.
Easily access the login agent from the desktop by keying in the keyboard shortcuts “CONTROL+SHIFT+EJECT” or “CONTROL+SHIFT+POWER”, depending on the Mac version.
Installing the Mac login agent is simple and quick. You can bulk install client software to the users' machines from a centralized ADSelfService Plus console, through domain or OU-based filters, or a CSV file with the necessary details of the Mac devices. ADSelfService Plus also allows administrators to customize the icon and text associated with the login agent. For more customization details, click here.
The login agent for Mac users, from ADSelfService Plus, is advantageous to both users and administrators alike.
Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!
Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.
Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.