Security advisory

A stored XSS vulnerability in the Products list view page

CVE ID : CVE-2023-38331

Product Name Severity Affected Version(s) Fixed Version Fixed On
SupportCenter Plus High 14001 and below 14200 24 April 2023


A stored cross-site scripting (XSS) vulnerability allowed users to inject malicious JavaScript in the product name field. The script is executed when a user visits the Products list view page.


The vulnerability opened the possibility to execute malicious javascript, when a user visits the Products list view page.

Steps to upgrade

  1. Download the latest upgrade pack from the following links for the respective products:
  2. Apply the latest build to your existing product installation as per the upgrade pack instructions provided in the above links.

If you have any questions or concerns, please contact

Let's support faster, easier, and together