While adding a remote office, if you have chosen the communication type through a distribution server, installing a distribution server is a mandatory step. Similarly you have to install WAN agents across all the computers you are managing in a remote office.
The short video below will help guide you through the process. You may also follow the written steps mentioned.
Distribution server is needed to be installed on a dedicated computer with static IP address for hassle free communication. Distribution server can be installed either manually or automatically.
Distribution Server can be installed automatically while adding a remote office by following the below steps,
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To install Distribution server automatically, under Remote office agent Installation section, ensure that you specify the Domain credentials with administrator privileges to all the computers managed in the remote office. |
Alternatively, it can also be installed automatically by following the steps given below,
Under SoM, select the Remote Offices tab.
In the Actions column, click actions and select Install DS against the remote office you have added.
Distribution server can be installed manually to the required remote office, by following the steps given below:
Under SoM, select the Remote Offices tab
In the Download Agent column, against the remote office you added, click the Download WAN Agent + Distribution Server icon
Save the .zip file in the computer on which you want to install the distribution server
Extract the contents of the zip file
Open command prompt with run as admin privilege and navigate to the location of extracted zip folder and run the command setup.bat
Select option 1 to install distribution server in this computer or select option 3 to install distribution server in this computer and the WAN agents in multiple computers. Before selecting the option to install WAN agents in multiple computers check if you have added all the computers while adding a remote office or edit the .txt file in the extracted folder and add all the computers name to which the agent has to be installed. Each computer has to be specified in separate line.
You have now successfully deployed the distribution server to the required remote office.
Note
| Port Number | Purpose | Type | Connection |
|---|---|---|---|
| 8383 | For communication between the agent or distribution server and the Endpoint Central server.
Source: Agent/Distribution server Destination: Endpoint Central server |
HTTPS | In bound to server. |
| 8384 | For communication between (remote)agent and distribution server.
Source: Agent Destination: Distribution Server |
HTTPS | In bound to Distribution Server. |
WAN agents are needed to be installed in the computers you want to manage in a remote office. Wan agents can be installed either manually or automatically.
WAN agents can be installed automatically while adding remote office. To deploy WAN agents automatically while adding a remote office, follow the steps given below,
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To install WAN agents automatically, under Remote office agent Installation section, ensure that you specify the Domain credentials with administrator privileges to all the computers managed in the remote office. |
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If you move computers across various remote offices, the targeted remote office agents will get installed in the computers automatically. |
You have successfully installed WAN agents to computers in a remote office.
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You can also retry agent installation on failed targets automatically, by enabling the Retry agent installation check box available in Settings under SOM. |
To install a WAN agent manually, follow the steps given below:
Under SoM, select the Remote Offices tab
In the Download Agent column, against the remote office you added, click the Download WAN Agent icon
Save the .zip file in the computer on which you want to install the distribution server
Extract the contents of the zip file
If you are installing agents on multiple computers, add all the names of the computers consecutively in which the agent has to be installed in the computernames.txt file
Open a command prompt with run as admin privilege and navigate to the location of extracted zip folder and run the command setup.bat
Select option 2 to install WAN agent in this computer or select option 4 to install WAN agents in multiple client computers. Before selecting the option to install WAN agents in multiple computers check if you have added all the computers while adding a remote office or edit the .txt file in the extracted folder and add all the computers name to which the agent has to be installed. Each computer has to be specified in separate line.
Specify the administrator's user name and password when prompted
You have now successfully deployed WAN agents to computers in a remote office.
