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• Upgrade Readme

OpManager Upgrade Packs - Readme

Readme for Build 10100

Prerequisite for applying this upgrade pack: The build number of OpManager installed must be 9410 and above.

New Features

• With OpManager's new 3D Data Center Builder, you can virtually create an exact model of your racks and data centers. You can embed these datacenter designs on your NOC screens and monitor them 24x7 from anywhere, anytime. The 3D data center can also be viewed from iPad and other tablets.
• A high productive, ultra-fast, responsive, API driven new UI is ready to use. Built completely on a new JavaScript framework it offers you 10x more productivity than the previous one.
• You can now avail APM plugin in OpManager central webclient also. Previously the plugin was available only in the standalone version.
• Now you can make you of APC PDU (Series 7800/ 7830 / 8841/8858 / 8858NA3) templates which are newly added to list of OpManager device templates. With the help of these templates, you can monitor parameters such as PDU Phases, PDU Power/Phase Load, PDU Voltage, PDU Bank Load & many more

Bug Fixes

Click here to see the detailed list of bugs fixed.

Readme for Build 10000

Prerequisite for applying this upgrade pack: The build number of OpManager installed must be 9410 and above.

New Features

1. Now OpManager provides support for monitoring IPv6 network devices and servers. After discovery, device templates along with the essential monitors are applied on the IPv6 devices and monitored for performance.
2. Applications Monitoring plugin for in-depth monitoring of applications such as Oracle, SAP, Sharepoint, Websphere and much more has been added now.
3. Get granular insight into your VMware environment, as OpManager now monitors VMware ESX/ESXi and VMs through vCenter via vSphere API.
4. Now OpManager out-of-the-box monitors hardware health such as temperature, voltage, power, fan speed, status of processors, storage, memory, disk arrays, etc. of HP, Dell, Cisco and Juniper devices, via SNMP. OpManager also supports hardware monitoring for ESX hosts via vSphere API.
5. Failover support for OpManager Central server has been added now. Probe already includes support for failover.
6. Now raise a ticket with OpManager support along with the support information file, in a single click (Support-> Request Support).
7. Adding notes to an alarm has been simplified now. In alarms page, now you can add alarm notes by clicking ontem the "Note addition button" present beside each alarm notification. You can also add alarm notes in bulk by selecting the desired alarm notes and clicking on "Add note" button.
8. In Enterprise Edition, the intelligence to detect build mismatch between Probe and Central has been added.
9. Time Window option has been added in Schedule Reports page (Issue ID 91998)
10. Time out and max hops are now supported in TraceRoute in both RestAPI and Workflows.
11. Search filtering option added in All Devices and All Interfaces page

Bug Fixes

Click here to see the detailed list of bugs fixed.

Readme for Build 9410

Prerequisite for applying this upgrade pack: The build number of OpManager installed must be 9200 and above.

Bug Fixes

Click here to see the detailed list of bugs fixed.

Readme for Build 9400

Prerequisite for applying this upgrade pack: The build number of OpManager installed must be 9200 and above.

New Features

1. iPhone App for OpManager: Connect to OpManager server and view the performance of all the devices, recent alarms, and business views from your iPhone. Download the App now.
2. OpManager supports monitoring Windows 8, Windows 2012, and MS SQL 2012.
3. OpManager supports monitoring NetApp storage devices. [Watch Video]
4. Now authorize AD group users with different access privileges to access OpManager web-client with the new AD authentication feature. [Instructions to configure - User Guide]
5. A seamless integration with ManageEngine ITPulse, the private social network for IT. OpManager will posts event status automatically in ITPulse, when a technician acknowledges, unacknowledges, or clears an alarm in OpManager. You can also view the details of such alarms from ITPulse itself and discuss the troubleshooting steps. [Watch Video]
6. The NCM plugin data and reports can be added as widgets in the dashboard page. Also OpManager now raises alarm for change detection and backup operations done by the plugin.
7. OpManager now includes option to view config changes, execute backup/commands from the device snapshot and alarm pages itself.
8. New APIs are available for listing the alarms and devices, triggering a notification profile, and more.
9. OpManager provides option to execute notifications and workflow repeatedly until an alarm gets cleared.
10. To avert false positives, the consecutive times check for status polling is now extended to service monitors, Windows service monitors, interface poll and event log monitors.

Enhancements

Virtualization (VMware & Hyper-V)

• OpManager includes provision to add event log rules on Hyper-V host server.
• OpManager includes option to create custom WMI monitors form Hyper-V host and Virtual machines from their respective device template page.
• OpManager now supports changing the category of virtual devices.
• IT Automation tab with options to view and create workflows has been introduced in ESX & Hyper-V server snapshot page.

API

• API now supports JSON output in addition to XML format.
• In 'Associate device to Notification Profile' API, an option to provide the list of thresholds has been added.
• In 'Add Device' API, you can now provide the device type and display name in addition to the device name.
• Support for associating multiple devices has been added in 'Add device to Business View' API.

Workflow

• Workflow supports new actions like creating OpManager alarms and folder. And also provides wildcard support for file related tasks.
• The admins can now forcefully shutdown/reboot/logoff the remote machine using shutdown task option in Workflow.
• Delete older files option in Workflows can now check and delete older files in subfolder also.

System Settings

• OpManager now includes options to configure Date/Time format and also enable logging at runtime, under Admin -> System Settings.

Business view

• In Business view, now you can zoom in/out.
• Option to enable/disable traffic arrows for the links is provided now.
• It is now possible to associate a link to multiple devices in a business view.

Others

• Options have been included to create charts with data points, stacked area chart and to show the threshold value line in the graph.
• Separate Alarm is raised for Status Poll, Service down and Windows Service down for better clarity and granular notification handling.
• Now devices notes can be added in bulk via a CSV import.
• Option provided to bind OpManager to a particular IP address of the server instead of all IP addresses in the machine.
• Process monitoring feature is now enhanced to monitor, alert and report on absolute value of process memory in addition to percentage utilization.
• Delete all option provided to purge the Unsolicited Trap.
• Discovery Rule Engine now has option to manually rerun the rules against a set of devices.
• Device Templates has been enhanced to provide a custom OID check in addition to SYSOID for classification.
• Regex support is now provided for String based threshold setting.
• The traps raised from the IP address can now be mapped to the source server with option to configure the IPMI address for SNMP traps.
• License changes - Only managed devices are counted for license.
• WebAlarm link is now included in CCTV view.

Bug Fixes

Click here to see the detailed list of bugs fixed.

Readme for Build 9200

Prerequisite for applying this upgrade pack: The build number of OpManager installed must be 9100 and above.

New Features

• IPAM Plugin *: IP Address Management plug-in helps you manage your IP Address. It also includes Switch Port Mapper to identify the switch port to which a device is connected.
• Discovery Rule Engine: Automate actions such as adding monitors, associating the devices to a business, etc. that you carry out after adding the devices to OpManager.
• Tab Customization: Customize OpManager web client by creating tabs for frequently visited pages, third-party embeds, reports, etc. and navigate easily in a click. You can also modify and delete existing tabs.
• Multiple Threshold support: Configure multiple thresholds for the performance monitors. You can now set multi-level performance thresholds for a monitor and alert at different levels.
• Log File Monitoring *: - Agent based: Monitor log files of mission critical applications such as MSSQL, Oracle, etc. in real-time. The agent constantly monitors the log files for content that may even be a regex.
• New Audit Report and Enhancements to Monitor Health Report: Get real-time security audit report in OpManager at a mouse click, and also experience some of the high end enhancements made to monitor device health report.

Changes & Enhancements

• You can now forward Traps and Syslog events from OpManager to any other NMS through Trap/Syslog Forwarder from OpManager GUI.
• The new improved network discovery engine is 5x faster and discovers over 5,000 interfaces in a minute.
• Faster Discovery Enhancements.
• Support for VMware UUID & Replicated VM's.
• Configurable options are provided in SDP to create new ticket or reopen existing ticket on reoccurrence of an alert.
• New VMware reports for Datastore Top Read & Write Latency are included.
• New Workflow action "Refresh Datastore" is added to the list of several workflow actions.
• Configurable Timeout option is included in Mail Server Settings.
• Option is provided to enable protocol level logging at runtime in System Settings.
• More enhanced rebranding changes are made configurable via brandprops.properties file.
• New Category "Storage" has been added to device category list.
• New device templates are included for NetApp/Cisco Routers.

Bug Fixes

Virtualization (VMware & Hyper-v)

• Issues with polling happening when a VMware is unmanaged or when a downtime is scheduled is fixed now.
• Data collection happens properly even when the datastore name is same as the host name.
• Missing threshold entries in VMware has been fixed.
• For better visualization, the VM displayname set as the VM name is now fetched from ESX instead of DNS name.
• You can now enable VM rediscovery from the snapshot page.
• Status propagation from VM to Host is restricted.
• The alarm suppression option in VMware is enabled for ESX/Hyper-V hosts.
• Issue in VM Rename performed through the VMRename event received via API is fixed.
• Host network usage monitor issue for non-English language installations is now fixed.
• Host discovery failure on adding hosts that share same name due to misconfiguration is resolved.

Business view

• You can now save the Business view names starting with any numeric values.
• The issues concerned with non-English languages, overlapping icons/status position and the Mapnames in export to visio are fixed.
• Grid option is provided in Business view editor.

Maps

• In Layer2 Map, infinite looping that happens in CDPCache table is fixed.
• All Device page loading time has been improved.

Monitors

• In process monitors the issue with false alerts getting generated, when you make a query to fetch a list of processes times out is fixed.
• In process monitors the issue with false alerts getting generated, when the device has more than 1000 processes is fixed.
• The issue with string OID monitors not displaying the values in the widget is fixed now.
• Attributes are listed for SQLServer:Plan Cache in Custom WMI Monitors.
• You can edit the mailbox store location of Used Disk Space monitor in Exchange Monitoring.
• Issue in saving threshold value for Cisco Memory Utilization has been resolved.
• While deleting the performance monitor, alarms of that monitor get deleted correctly in probe and central now.
• In Import/Export Device Template, the issues with multiple custom SNMP monitors and custom WMI monitors are fixed.
• Thread leak/Memory leak issues due to improper closing of sessions in CLI monitoring, is now fixed.

Widgets

• The real time widgets can be configured to fit to current screen size while looking in different sized screens.
• Fit to screen option in Business view widgets works fine now.

Downtime scheduler

• Downtime scheduler is configured to allow granular per minute time.
• Downtime schedule works properly now even when OpManager server is stopped and started when the schedule is on.

Reports

• Inventory Report in OpManager is now working fine.
• Security issue showing IPSLA reports of all devices when logging as a business view user has been resolved.
• Issue with availability showing different values in reports and snapshot page is fixed.

Notifications

• The data unavailability issue in notification profile report is fixed.
• AlarmID variables are now provided in notification profile.

Others

• The 'Forgot Password' option in the login screen works fine. A link to reset password is sent to the configured email ID.
• It is now possible to disable "Keep me signed in" option in OpManager.
• OS Ping is supported for non-English language installations.
• It's now possible to add WMI counters to Server after IP Address change.
• Response time values are shown for the devices that are down.
• You can successfully create tickets in SDP with AD Authentication.
• CPU spike to 100% during archiving is fixed now.
• Issue concerned with illegal thread state exception during failover has been resolved.
• In Central Diagnostics, the data comparison doesn't work in HTTPS mode. This is fixed now.
• Alarm sync and poll using TCP option in Enterprise Edition is working fine.
• CSV/Network shallow discovery issues are fixed. It does not hang and the discovery happens even when there are two devices with same SNMP sysname.
• You can now add process templates even if the credential name has & (xml chars) symbol.
• IP Address is supported as a command line variable in custom scripts.
• A Windows service is now restarted automatically when the service goes down.
• Disk Utilization showing as 0 in certain Linux flavors, and in cases where there is permission denied warning message along with the command output is now working fine.
• Read-only user cannot update the asset details now.
• The issues of the Add Device button not working when the credential description contains large space, is fixed.

Readme for Build 9101

Prerequisite: For OpManager build 9100 & above only.

Bug Fixes

• Data collection issue for CLI based monitors has been fixed
• Unable to apply the license, if generated with unique id is resolved
• Blank report generation issue for interface at-a-glance report in PDF format is now fixed.

Readme for Build 9100

Prerequisite: Upgrade to build 9010 & above, before upgrading to this service pack

Feature Enhancements:

• Major enhancements have gone into the Map Maker which includes curved lines, localized names, customized line thickness, easy drag-drop etc.
• The long-awaiting option to export and import device templates and share them with the community, is now available. The shared device, workflow, and script templates are listed under the RESOURCES tab in our forums. The shared template are validated and approved before displaying them here.
• Support for Korean language installation is provided.
• SSH key authentication for monitoring Unix-based devices, can now be given as file inputs., viz. instead of specifying the user name and password in the OpManager credentials GUI, you can store them in a file and give the file as authentication input.
• Option to provide timeout in CLI credentials added.
• You can now test the authentication credentials for multiple devices at one go, instead of testing it for each device.
• Keep a tab on the monitors for which data is not collected for a specified period by accessing Support Diagnostics GUI.
• The credentials configured are now grouped by the Protocol and listed for easy manageability. For instance, you’ll see the grouping when adding a new device for discovery.
• A new device template is included for Cisco5508WLC devices.
• When configuring trap processors, you’ll be able to select up-to the 20 Varbinds as part of the match criteria.
• New graph Memory Utilization (UCD SNMP MIB) is added by default.

Issues Fixed:

• NetFlow process now starts properly even if OpManager MSSQL port number is different.
• Issue in saving the Syslog rules in non-English installation is now fixed.
• To remove multiple monitors for devices, you can now remove them from the template and re-apply on the devices. This deletes the relevant monitors on the devices too.
• NT Services ⁄ Services, when removed from the admin settings, still retained an entry in the ProfileCriteria table and resulted in the deleted service being listed in the Profile criteria page. Has been fixed.
• Exchange servers list now shows VMwares, if they are hosted on one.
• Process monitors are now added properly, even if there is a space in the credential name.
• The ‘percentage’ character is now supported in the community field when configuring an SNMP credential.
• Event Log alarm is now triggered correctly, even if source alone in configured in the Rule.
• Windows services are now monitored correctly on Hyper-V devices.
• Bulk delete of monitors from the device snapshot page, works fine now.
• In addition to other alert variables, $eventType is supported in notification profiles.
• Process Diagnostics is now shown correctly for the localhost.
• While associating file, folder, and process templates, HyperV Devices are now listed.
• In the Probe set up, Devices list will be empty when trying to add a custom WMI monitor is fixed.
• In log a ticket, sub-category column not updated in SDP ticket is fixed.

Readme for Build 9011

Prerequisite: Upgrade to build 9010 before upgrading to this Hotfix

Feature Enhancements:

• If OpManager detects a DB collation mismatch during PPM upgrade, a system alert is shown to avoid partial upgrades.

Issues Fixed:

• SMS server setting configuration does not break now during an upgrade.
• The custom TCP service monitors are now displayed properly after the upgrade.
• An issue in creating statsdata–<date> (to store daily raw data) table at times, is now fixed.
• Notification profiles related DB restoration issue has been fixed now

ManageEngine OpManager 9.0

Prerequisite for applying this upgrade pack: The build number of OpManager installed must be 8810 and above.

New Features

• IT Automation Workflows to automate 1st and 2nd level administrative tasks. Few pre-built workflows available out-of-the-box, and intuitive drag and drop GUI to create more custom workflows.
• A hot-standby for Probe to ensure high availability. Seamless failover and failback between the primary and secondary probes and 100% data integrity.
• REST API support in OpManager to help integrate with third-party help desk, NMS etc; operations supported include adding a device, adding a notification profile etc.
• Define custom scripts and leverage OpManager’s fault management to the fullest. Supported scripts include Powershell, Linux shell script, VBScript, Phython & Perl.
• Virtualization management support now extended to Hyper-V devices in addition to VMwares; monitor over 70 deep metrics!
• The GUI has got a new face-lift with new tabs organization for easier and intuitive navigation.
• Quick links are included to access help on how to configure tasks in OpManager and perform first level troubleshooting. These can be enabled/disabled from Admin > System settings.
• Support for NFA and NCM plug-ins in Probe (Enterprise edition).
• NFA plug-in now supports 64 bit Windows and Linux installation.

More details on what all is new this release.

Changes & Enhancements

• Dashboards are introduced for Business View users.
• Configurable color coding is included for Utilization widgets (Red for over 90%, Yellow for over 80%) [ Editable range value (Top 10,12,15) for widgets. (Previously it was a drop down box Top 10, 25, 50)]
• An option to specify the consecutive number of times a device is polled/threshold is violated, is included in the device templates specific to Virtual devices.
• You can now edit the threshold type/value of resources defined in the Virtual Machine device templates.
• It is now possible to edit and save the IP address from the ESX Host snapshot page.
• If you want to configure bulk URL monitors, you can specify the links in a CSV file and bulk-import them into OpManager at one go!
• The folder monitoring feature enhancement includes wildcard (file filtering) option.
• Sixteen new templates are included for A10 networks & blackberry devices!
• An option is included to apply a change made in the interface template to all interfaces.
• An option to rediscover the interfaces that are deleted from the device, is included.
• A list-view is now available for Exchange servers with an option to add a server into exchange category directly.
• The AMS validity is shown in the GUI with a link leading to renewal procedure.
• New dashboards are included to show top 10 server and top 10 networks.
• An automatic notification is triggered when the Probe is down (Enterprise edition).
• A ‘View Associations’ option is included in Admin > Notification Profiles screen to quickly see a summary of the different profiles associated to the monitored devices.
• A new device down time report is provided. The report also shows the outage history.
• Localization support is extended to have the Probe name in Japanese or Chinese (in the respective local installations).
• You can now add Probes in the Google Map.
• An option is provided to enable/disable the discovery of a VM in a host.
• For VMs that are also DomainControllers, the snapshot page is enhanced to show the interface details in two different tabs, one for the Virtual NICs and the Interfaces.
• The performance monitor widgets now show the instance name in addition to the device name.
• A new device template is included for Windows 2008 R2.
• When configuring alarm escalation or when scheduling a report, you can now select the site too (specific to Enterprise edition).

Bug Fixes

• Entity name dependency is removed for ESX hosts. Data collection happens even if the VMs are renamed.
• VM Tools Version is updated in the ‘VMProperties’ table at the time of rediscovery.
• VMware hosts are now properly discovered and shown even if there are no VMs.
• The F5 loadbalancers are now discovered with the correct sysOID.
• Accurate reports are generated now for disk forecast.[3. Fixed Disk Forecast Report Issues.]
• A device is now properly added and discovered even if an interface with the same IP is already added.
• The managed/unmanaged state of devices is now correctly shown in the business views.
• The parentnet is correctly updated even for unnumbered interfaces.
• The interface IP address is properly updated during rediscovery.
• Status polling for the interfaces is now done using the IP address.
• The primary interface IP is properly updated when the device IP address changes
• Any changes to the interfaces are now correctly detected and updated during a device or network rediscovery.
• When a network is deleted, all the children elements too are fully deleted.
• Interface reports now show the full data without it getting truncated.
• Interface polling and data collection now happens properly when interfaces are rediscovered when the agent/device is restarted.
• Data collection happens normally even for monitors with the character ‘\’ in the monitor name.
• Duplication of sub-interfaces during discovery, is fixed.
• It is now possible to correctly discover an interface even if the IP address is already present for another interface.
• SNMP V3 credential can now be associated to devices using the Quick Configuration Wizard (in the Probe).
• Alarm details can be viewed fully in the RSS feed even if an alarm entity has the special character ‘#’.
• Device displayed name is now updated with the IP address instead of an empty string if the query to sysName returns white space.
• A category change to and from virtual device to domain controllers will now work without a glitch.
• Process monitoring is now possible using cscript.
• The custom WMI monitors added in the device templates are now properly associated to the devices during discovery.
• Windows 2008 devices are discovered correctly classified as ‘2008’; it was classified as Windows 7 earlier!
• Restrictions are included to prevent VMware templates getting wrongly applied to physical devices. Similarly, incorrect importing into this category is also restricted to avoid unnecessary errors.
• The VMware monitoring license related issues because of a change in node (module) name, is now fixed.
• Few issues in the OpManager- ServiceDesk Plus integration, have been fixed.

Click here for the release notes of the earlier upgrade packs and hotfixes.

* - These modules are licensed separately and attracts cost. For more details on pricing, refer our pricing page.