• Release Notes
• Upgrade Readme

Readme for Build 9101

Prerequisite: For OpManager build 9100 & above only.

Bug Fixes

• Data collection issue for CLI based monitors has been fixed
• Unable to apply the license, if generated with unique id is resolved
• Blank report generation issue for interface at-a-glance report in PDF format is now fixed.

Readme for Build 9100

Prerequisite: Upgrade to build 9010 & above, before upgrading to this service pack

Feature Enhancements:

• Major enhancements have gone into the Map Maker which includes curved lines, localized names, customized line thickness, easy drag-drop etc.
• The long-awaiting option to export and import device templates and share them with the community, is now available. The shared device, workflow, and script templates are listed under the RESOURCES tab in our forums. The shared template are validated and approved before displaying them here.
• Support for Korean language installation is provided.
• SSH key authentication for monitoring Unix-based devices, can now be given as file inputs., viz. instead of specifying the user name and password in the OpManager credentials GUI, you can store them in a file and give the file as authentication input.
• Option to provide timeout in CLI credentials added.
• You can now test the authentication credentials for multiple devices at one go, instead of testing it for each device.
• Keep a tab on the monitors for which data is not collected for a specified period by accessing Support Diagnostics GUI.
• The credentials configured are now grouped by the Protocol and listed for easy manageability. For instance, you’ll see the grouping when adding a new device for discovery.
• A new device template is included for Cisco5508WLC devices.
• When configuring trap processors, you’ll be able to select up-to the 20 Varbinds as part of the match criteria.
• New graph Memory Utilization (UCD SNMP MIB) is added by default.

Issues Fixed:

• NetFlow process now starts properly even if OpManager MSSQL port number is different.
• Issue in saving the Syslog rules in non-English installation is now fixed.
• To remove multiple monitors for devices, you can now remove them from the template and re-apply on the devices. This deletes the relevant monitors on the devices too.
• NT Services ⁄ Services, when removed from the admin settings, still retained an entry in the ProfileCriteria table and resulted in the deleted service being listed in the Profile criteria page. Has been fixed.
• Exchange servers list now shows VMwares, if they are hosted on one.
• Process monitors are now added properly, even if there is a space in the credential name.
• The ‘percentage’ character is now supported in the community field when configuring an SNMP credential.
• Event Log alarm is now triggered correctly, even if source alone in configured in the Rule.
• Windows services are now monitored correctly on Hyper-V devices.
• Bulk delete of monitors from the device snapshot page, works fine now.
• In addition to other alert variables, $eventType is supported in notification profiles.
• Process Diagnostics is now shown correctly for the localhost.
• While associating file, folder, and process templates, HyperV Devices are now listed.
• In the Probe set up, Devices list will be empty when trying to add a custom WMI monitor is fixed.
• In log a ticket, sub-category column not updated in SDP ticket is fixed.

Readme for Build 9011

Prerequisite: Upgrade to build 9010 before upgrading to this Hotfix

Feature Enhancements:

• If OpManager detects a DB collation mismatch during PPM upgrade, a system alert is shown to avoid partial upgrades.

Issues Fixed:

• SMS server setting configuration does not break now during an upgrade.
• The custom TCP service monitors are now displayed properly after the upgrade.
• An issue in creating statsdata–<date> (to store daily raw data) table at times, is now fixed.
• Notification profiles related DB restoration issue has been fixed now

ManageEngine OpManager 9.0

Prerequisite for applying this upgrade pack: The build number of OpManager installed must be 8810 and above.

New Features

• IT Automation Workflows to automate 1st and 2nd level administrative tasks. Few pre-built workflows available out-of-the-box, and intuitive drag and drop GUI to create more custom workflows.
• A hot-standby for Probe to ensure high availability. Seamless failover and failback between the primary and secondary probes and 100% data integrity.
• REST API support in OpManager to help integrate with third-party help desk, NMS etc; operations supported include adding a device, adding a notification profile etc.
• Define custom scripts and leverage OpManager’s fault management to the fullest. Supported scripts include Powershell, Linux shell script, VBScript, Phython & Perl.
• Virtualization management support now extended to Hyper-V devices in addition to VMwares; monitor over 70 deep metrics!
• The GUI has got a new face-lift with new tabs organization for easier and intuitive navigation.
• Quick links are included to access help on how to configure tasks in OpManager and perform first level troubleshooting. These can be enabled/disabled from Admin > System settings.
• Support for NFA and NCM plug-ins in Probe (Enterprise edition).
• NFA plug-in now supports 64 bit Windows and Linux installation.

More details on what all is new this release.

Changes & Enhancements

• Dashboards are introduced for Business View users.
• Configurable color coding is included for Utilization widgets (Red for over 90%, Yellow for over 80%) [ Editable range value (Top 10,12,15) for widgets. (Previously it was a drop down box Top 10, 25, 50)]
• An option to specify the consecutive number of times a device is polled/threshold is violated, is included in the device templates specific to Virtual devices.
• You can now edit the threshold type/value of resources defined in the Virtual Machine device templates.
• It is now possible to edit and save the IP address from the ESX Host snapshot page.
• If you want to configure bulk URL monitors, you can specify the links in a CSV file and bulk-import them into OpManager at one go!
• The folder monitoring feature enhancement includes wildcard (file filtering) option.
• Sixteen new templates are included for A10 networks & blackberry devices!
• An option is included to apply a change made in the interface template to all interfaces.
• An option to rediscover the interfaces that are deleted from the device, is included.
• A list-view is now available for Exchange servers with an option to add a server into exchange category directly.
• The AMS validity is shown in the GUI with a link leading to renewal procedure.
• New dashboards are included to show top 10 server and top 10 networks.
• An automatic notification is triggered when the Probe is down (Enterprise edition).
• A ‘View Associations’ option is included in Admin > Notification Profiles screen to quickly see a summary of the different profiles associated to the monitored devices.
• A new device down time report is provided. The report also shows the outage history.
• Localization support is extended to have the Probe name in Japanese or Chinese (in the respective local installations).
• You can now add Probes in the Google Map.
• An option is provided to enable/disable the discovery of a VM in a host.
• For VMs that are also DomainControllers, the snapshot page is enhanced to show the interface details in two different tabs, one for the Virtual NICs and the Interfaces.
• The performance monitor widgets now show the instance name in addition to the device name.
• A new device template is included for Windows 2008 R2.
• When configuring alarm escalation or when scheduling a report, you can now select the site too (specific to Enterprise edition).

Bug Fixes

• Entity name dependency is removed for ESX hosts. Data collection happens even if the VMs are renamed.
• VM Tools Version is updated in the ‘VMProperties’ table at the time of rediscovery.
• VMware hosts are now properly discovered and shown even if there are no VMs.
• The F5 loadbalancers are now discovered with the correct sysOID.
• Accurate reports are generated now for disk forecast.[3. Fixed Disk Forecast Report Issues.]
• A device is now properly added and discovered even if an interface with the same IP is already added.
• The managed/unmanaged state of devices is now correctly shown in the business views.
• The parentnet is correctly updated even for unnumbered interfaces.
• The interface IP address is properly updated during rediscovery.
• Status polling for the interfaces is now done using the IP address.
• The primary interface IP is properly updated when the device IP address changes
• Any changes to the interfaces are now correctly detected and updated during a device or network rediscovery.
• When a network is deleted, all the children elements too are fully deleted.
• Interface reports now show the full data without it getting truncated.
• Interface polling and data collection now happens properly when interfaces are rediscovered when the agent/device is restarted.
• Data collection happens normally even for monitors with the character ‘\’ in the monitor name.
• Duplication of sub-interfaces during discovery, is fixed.
• It is now possible to correctly discover an interface even if the IP address is already present for another interface.
• SNMP V3 credential can now be associated to devices using the Quick Configuration Wizard (in the Probe).
• Alarm details can be viewed fully in the RSS feed even if an alarm entity has the special character ‘#’.
• Device displayed name is now updated with the IP address instead of an empty string if the query to sysName returns white space.
• A category change to and from virtual device to domain controllers will now work without a glitch.
• Process monitoring is now possible using cscript.
• The custom WMI monitors added in the device templates are now properly associated to the devices during discovery.
• Windows 2008 devices are discovered correctly classified as ‘2008’; it was classified as Windows 7 earlier!
• Restrictions are included to prevent VMware templates getting wrongly applied to physical devices. Similarly, incorrect importing into this category is also restricted to avoid unnecessary errors.
• The VMware monitoring license related issues because of a change in node (module) name, is now fixed.
• Few issues in the OpManager- ServiceDesk Plus integration, have been fixed.

Click here for the release notes of the earlier upgrade packs and hotfixes.