1. Who is a help desk technician?
A non-administrative user who has been delegated specific roles or tasks with the ADManager Plus to manage Active Directory is a Help Desk Technician.
Example: If an administrator want to reset password and unlock user accounts, he can delegate it to any help desk user. The help desk user can login and can exercise the delegated tasks only.
2. Why do I need an help desk technician pack?
The Help Desk User pack allows multiple login to ADManager Plus. With multiple login, different users can perform their specified tasks to manage the Active Directory.
Example: The administrator can create a login for the HR personnel with the permission to create new users in the Active Directory. The HR personnel can login and exercise only the delegated task of creating new users. In this way the administrator can effectively delegate tasks to others as well as retain control on the Active Directory environment.
3. When do I not need the the help desk technician pack ?
In case you are the only person managing the AD environment and don't have plans to delegate tasks to others then you will not need the help desk user pack.
4. What is the functionality available in the evaluation version?
In the evaluation version:
5.What will i get in a free edition?
In the free version:
6. How is ADManager Plus licensed?
ADManager Plus is licensed on annual subscription based on the number of Domains it would manage.
7. Is it necessary to buy separate licenses for Child Domains?
Yes, it is necessary to purchase separate licenses for Child Domains.
8. Can I buy a consolidated license for an AD Forest?
There is no option to buy a Forest based license. It is mandatory to buy licenses for individual domains you need to manage in a forest.
9. Is there any restriction on the number of objects in an AD Domain?
There is absolutely no restriction on the number of objects(users/computers/groups) in a Domain.
10. I have a domain spread over geographical locations, can I purchase one license and use it on all locations.
No. If you purchase a license, it can be installed in only one machine. Therefore a single license for the above scenario will not work out.
11. How to order?
To purchase ADManager Plus , contact a representative at (+1-888-720-9500) or locate a reseller near you for pricing and ordering information.
To purchase ADManager Plus online, visit online store
Make your everyday Active Directory management tasks easy and light with ADManager Plus's AD Management features. Create, modify and delete users in a few clicks!
Active Directory reports to assist you for compliance to Government Regulatory Acts like SOX, HIPAA, GLBA, PCI, USA PATRIOT...and much more! Make your organization compliance-perfect!
A mini Active Directory ticket-management and compliance toolkit right within ADManager Plus! Define a rigid yet flexible constitution for every task in your AD. Tighten the reins of your AD Security.
Create and manage Exchange mailboxes and configure mailbox rights using ADManager Plus's Exchange Management system. Now with support for Microsoft Exchange 2010!!
Get rid of the inactive, obsolete and unwanted objects in your Active Directory to make it more secure and efficient...assisted by ADManager Plus's AD Cleanup capabilities.
A complete automation of AD critical tasks such as user provisioning, inactive-user clean up etc. Also lets you sequence and execute follow-up tasks and blends with workflow to offer a brilliant controlled-automation.