Limitations

  1. When a site is chosen as the target for a user configuration, the status of the configuration will always be In Progress. This is because, it is not possible to get the exact user counts of individual sites.
  2. When a user login to different computers in a domain, the status of the configurations defined for that user will reflect the status of the latest deployment.
  3. When an already defined configuration is modified and re-deployed, the previous data will be overwritten and will not be shown in history reports.
  4. Remote Shutdown Tool will not work for Windows 2000 computers.
  5. Disk Defragmentation is not supported in Windows 2000 computers.

Known Issues

  1. Printers shared in a Domain cannot be shared to computers in a Workgroup or vice-versa.
  2. Redirecting folders between computers of different Domains or between a Workgroup and a Domain computer is not supported.
  3. Software Installation will not work in the following cases:
    1. Package is in computer share of one Domain and you are trying to install it to a computer in another Domain.
    2. Package is in computer share of a Domain and you are trying to install it to a computer in a Workgroup or vice-versa.
    3. Package is in computer share of one Workgroup and you are trying to install it to a computer in another Workgroup.
  4. In Custom Script configuration, Logoff and shutdown scripts cannot be executed.

Known Issues in deploying Configuration to Windows Vista Client Machines

  1. When Security Policies are deployed to Windows Vista machines, the status will be shown as successful, but, the policies will not be applied.

Known Issues in Desktop Sharing

  1. If the remote computer is shutdown using Remote Desktop Sharing, the viewer will not close by itself and has to be closed manually. It will display a blue screen showing a message "Meeting has stopped".
  2. When connecting from Firefox/Flock browsers, Desktop Central Add-on (xpi) will be installed every time you access a remote computer using the Active X viewer. If you do not accept to install the xpi within 20 seconds, the remote service will be killed and you will not be able to access it. You have to close the viewer and have to connect again.
  3. In Java viewer, Zoom In, Zoom Out, and Full Screen icons in the toolbar will not work.
  4. When a remote connection is established, a message "You are now controlling the desktop" will appear. If you do not click OK within 20 seconds, the connection will close automatically. You have to close the viewer and have to connect again.
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