Readme for Build 8024

Feature Enhancements:

• The tools in the Device Snapshot page now includes SSH⁄ HTTPs options
• Export of Switch Port Mapper Reports as PDF or Excel files. Option to send the report via email also included.
• Ability to send SMS if the OpManager server loses network connectivity.

Issues Fixed:

• Intermittent device polling issue is fixed
• Options to rediscover is disabled for read only users
• Notification fixes includes the following
  • Notification not sent for Threshold violation for some MSSQL ⁄ Exchange ⁄ Domain Controllers monitors are resolved
  • Notification not sent if the Windows service name contains underscore is fixed
• Unable to view the MSSQL – database instance name, in Weekly⁄ Monthly reports is resolved
• Service Level Management Dashboards add on details will be shown in the About Page
• Option to drop all the events information added
• Threshold rearm for process monitors fixed
• Multiple Real–time widget graphs loading issue is fixed
• Issue in My–sql backup for Non–English version, is resolved
• Write Community not getting updated during device discovery issue is fixed.

Feature Enhancements:

• Notification Profile:
  • In addition to ‘Custom Fields for Devices’ and ‘Alarm Variables’, ‘Device Properties’ such as Device Type, Device State, RAM, Disk, IPAddress etc. can now be added to all the notification profiles
  • Option to add ‘Custom Fields for Devices’ and ‘Device Properties’ as arguments for Run System /Run Program command
• Option to select the required Devices is provided in the MIB Browser
• Provision to set the ‘List View’ as default map view
• Option to view the current downtime details in the Outage History reports
• Interface Real time graphs will be shown by default for all the users, irrespective of license applied
• The Netflow dashboard can now be seen from the OpManager webclient if the Netflow plugin is installed

Issues Fixed:

• Issue of status not getting updated for some devices is fixed
• Fixed the problem in accessing of the Map page for a Read Only User with access to certain business view
• Issue in showing incorrect source in trap forwarding scenario is resolved.The actual source device of the trap will be shown instead of the forwarded device
• Error page in switch snap-shot page if Netflow Plugin is started along with OpManager is fixed
• Issue of health report not shown if all the devices are in the ‘up’ state is fixed
• Unable to configure 0 as threshold value for process monitors is fixed

Enhancements:

• Enhanced Alarm actions:
  • Option to perform Ping, Trace Route, Test Monitor, Actions, Manage/ Unmanage devices, RDP & much more for every alarm.
• Email Notification will have a link to device snapshot page for faster access to OpManager web-client
• Ability to add Google maps to Custom Dashboards
• Option to sort entries in Infrastructure view widget
• WMI–based partition details are added out–of–the–box

Issues Fixed:

• No data on time range–based availability report fixed
• Notification profile association for Windows NT services fixed
• Custom Category Fixes:
  • Domain Controller Performance data on at–a–glance reports are shown even if the device is moved to a custom category.
  • Error while adding performance monitor to a device, if moved to custom category is fixed
• Included option to configure notification profile for devices in custom categories viz. Windows Services, Event–Log rules etc...
• Interface related Fixes:
  • Sort Interfaces by “IfIndex” in the devices snapshot page
  • Custom/ Vendor specific monitors will be added only for managed interfaces
  • Threshold values not getting cleared issue for interface errors & discards is fixed
• Memory Performance issue for VMware and CLI–based monitoring fixed
• System idle process is removed from the list of Top 3 Processes
• Fixed data not available issue from some NTML URLs
• OpManager's latest discussions are now shown in Support tab

Enhancements & Issues fixed

• Alarm Suppression: Suppress the alarms of a specific device for a pre-defined time interval.
• Faster Backup and Restore utilities
• I18N Internationalization issues fixed (For Japanese and Chinese Language)

Enhancements & Issues fixed

• Provision to add Telnet/SSH port number for devices discovered/monitored though CLI.
• A new option to configure the consecutive times when the alarm should be generated has been added for URL monitors
• License
  
  • Option to view the Real time graphs for the premium license users
  • SLA Dashboard now shows for business views
• The issue of Packet Loss data not being shown when OpManager is installed in Windows 2008/Vista is fixed
• The issue of the Device not moving to the managed status when the downtime scheduler is completed has been fixed
• Interface fixes
  
  • Option to configure Notification for interfaces belonging to Servers and Desktop category has been added
  • In the device snap shot page, instead of average data the latest collected traffic data is now shown
  • The Utilization graph was not shown in the interface snap shot page even when the data was collected. This is fixed
  • Configure tab option added in the interface snap shot page
  • Issue of status polling getting checked if one configures threshold settings from the interface template is fixed.
• Widgets
  
  • Issue of broken image or images not correctly shown for business views if multiple Business views widgets are created is fixed
• Reports
  
  • Bar image option added in All servers disk usage report
  • Custom period data was not shown if one generates an availability report in pdf or excel format. This is fixed
  • Today’s data report used to be generated if one schedules 7days/30 days availability report. This has been fixed
  • Issue of scrambled reports when monitors of type multiple /multiple node is generated is fixed
• Default monitors added for MGE and TrippLite type UPS
• In the Alarms tab, the issue of alarms not getting cleared or deleted if one selects all alarms is fixed
• Issue of exchange version details not updated is fixed
• Error "Database disconnected" has been fixed.
• Provision to view the "About" and "Register" link is removed for Read only users.
• Interface name with special character are listed in customizable dashboard widgets.
• Unable to add used/free disk space monitors for Netware devices has been fixed.
• Option to monitor the cumulative resource usage for VMware server is enabled, even without the add-on license. (Note: VMware Dashboard still requires add-on licensing).

New Features or Enhancements added

• Plug-in for Network Configuration Management (NCCM).
• Syslog Monitoring.
• More performance monitors for Windows infrastructure.
• Customizable dashboards.
• Plasma TV/CCTV View.
• List view or Bulk configuration view.
• Real time graphs for performance Monitors (CPU, Memory, Disk & etc.)
• Real time Traffic and Bandwidth graphs.
• More Device Tools (RDP, Telnet apart from Weblinks, Trace Route, Ping and etc).
• Process Monitoring Template.
• Superior Interface Snapshot page.
• Enhanced Reports.
• Failover Support.
• Intro Tab - To facilitate fast deployment of OpManager.

Issues fixed

• Fixed issues related to non-English versions of OpManager

Issues fixed

• Support for intergrating Service Desk Plus with users imported from Active Directory.
• Memory Utilization values now shown for ESX Server devices 
• Provision to configure 'Attention' severity alarms in Alarm Escalation
• Deleted default categories were not listed when adding new category. This is fixed.
• Fixed issues while rediscovering more than 1000 interfaces

 

New Features or Enhancements added

• Support for VoIP Monitoring.
• Plug in for NetFlow monitoring.
• All new revamped WAN RTT Monitoring (IP SLA based WAN Monitoring).
• Over 300 new Device templates have been added.
• Support for integrating NetFlow Analyzer Enterprise Edition (configurable from Admin-> Add-On/Product Settings).
• Option to configure ICMP ping to the devices using IP Address or DNS Name. (NOTE - The option is provided in ServerParameters.conf file in OpManager\conf folder).
• Option to select the Exchange server version (2003 or 2007) while configuring the exchange monitors.
• Provision to add notes on Alarm messages for read only users.
• Provision to configure the username/password in DBManager, if there is a change in Database credentials.
• Ability to configure thresholds even for negative value monitors.
• Support for monitoring OID of type Time-Ticks.

Issues fixed

• Interface data not displaying in the device snapshot page even though the data is collected.
• Unable to delete/clear an alarm if it contains any special character.
• False alarms in windows services.
• ESX Servers rediscovery issue.
• Switch Port Mapper not listing all routers and switches.
• Data not being shown in router availability and response time reports.
• Issue in monitoring certain parameters, when the device is imported to the domain controller category.
• Display name not shown in the device snapshot page, if the sysname is not configured.
• Issue with monitoring the process running on Windows 2000.
• Data display issue in the following reports
• Health Report - Not showing response time data.
• Availability reports for Business Views.
• Router health report - Not showing Cisco temperature data.

New Features or Enhancements added

• Ability for the devices in the Custom category to inherit the properties of another selected category.
• Monitoring and installation support for Windows 2008. A separate device template is also included for Windows 2008.
• Availability Reports showing the uptime/downtime in day-wise, by hours etc.
• Provision to delete custom monitors.
• Option to view current day's data in Active connections / mobile users / temperature monitors in the snapshot page.

Issues fixed

• DB corruption issues.
• IP address not getting updated for the devices in the DHCP environment.
• Different values being shown for memory utilization when doing a test monitor and normal data collection.
• Issue in monitoring VMware performance parameters.
• Issue in loading traps from MIBs.
• Issue in displaying utilization reports for last the last 7/30 days with MSSQL being the backend database.
• Asset details not getting displayed (OpManager and ServiceDesk Plus integrated set-up) if the device is not scanned in ServiceDesk Plus.
• Service monitors not getting properly associated when using the QCW.
• Data not getting displayed in server health report of a business view.
• Not displaying the interface traffic, if speed is not configured.

Issues Fixed

• 'Unable to find the ManagedObject' encountering while getting interface data.
• Email ID fields not accepting '.local' domain name.

New Features or Enhancements added

• SNMPv3 support.
• String OID monitoring.
• Process Monitoring in Windows and Linux devices.
• Schedule the reports and export to Excel format.
• Availability reports - Displays onhold, parent down, dependent unavailable, on maintenance parameters of the devices.
• Generate Time based availability reports.
• Sys OIDs are added for the following series Cisco 2800, Catalyst 3750, Cisco PIX.
• Enhanced Webclient Performance wrt Mysql Database. Reduced the number of queries to access a device snapshot page.

Issues Fixed

• Not displaying the device name in the Router interface reports.
• Not displaying the customer's new email address when applying for a new license file in the Support Portal.
• Firewalls Map - Details View is removed and Small View is made as default.
• Issues in Switch Port Mapper
         a. Rediscovering a switch.
   b. Not displaying the switch port mappings wrt to the selected switch.
• Mail option not working for some reports wrt interface.
• Device Change Password screen - Throws error while submitting the page when device specific credential radio button is selected and no values are given for the same.
• Some UI related and i18n issues.

New Features added

• Add-on for monitoring VMware ESX Servers.
• Discover devices by importing from a CSV file.
• Process monitoring on Windows Servers and Desktops.
• Web-alarm enabling users to be notified of a fault.
• Determining device availability using TCP Port checks.
• Provision to add a device directly into a category.
• Provision to add custom links to devices for ready reference.
• Provision to select a time-window for a notification to be sent.
• Exporting reports to XLS file format.
• Alarm escalation policies can be configured for all devices in a business view.
• Enhanced switch port mapper showing the ports-devices mapping information.
• URL password is now in encrypted format.
• Enhanced the min/max values displayed in the interface reports.
• MSSQL DB password is now in encrypted format.
• Top 1000 Reports option is included in scheduled reports.

Issues Fixed

• Traffic data not getting collected for some devices when the agent does not respond to all the OIDs.
• Shortcuts' status not getting propagated in business view.
• Issue with URL match content filter.
• Issue in changing the monitoring interval for router memory utilization.
• Enhanced backup and restore functions.
• Issue in Custom Links.
• Correct CPU usage and upgraded RAM not rediscovered for VMware.
• Issue in encountering 'unable to find the device' message while searching a device.
• Web alarm count mismatch.
• CLI max connections reaching issue.
• Alarm message getting truncated if the alarm message contains '$' symbol is static portion of mail.
• 7100 ppm not getting applied if the UPS category is removed.

To apply the Upgrade Pack/Hotfix/ Service Pack

1. Shut down OpManager (If OpManager is running as a service, stop the service from Control Panel-> Services window.)
2. Take a backup by executing the command /bin/backup/BackupDB.bat.
3. Run the script 'UpdateManager.bat (UpdateManager.sh for Linux) in the /bin folder. This opens the Update Manager tool.
4. Click "Install" and then click "Browse" to select the Upgrade Pack file (the .ppm file that you'd downloaded).
5. Follow the on-screen instructions to apply the Service/Upgrade Pack.
6. Once the upgrade is complete, start OpManager Server.

Important Note

• Restart OpManager after applying each hotfix or service pack.
• If you are using a build earlier to 6010, then kindly contact OpManager Support to upgrade

To uninstall the upgrade pack,

1. Stop the OpManager Server if it is running.
2. Invoke the tool UpdateManager.bat/.sh from <OpManager Home>/bin directory.
3. Select the Upgrade Pack from the list of installed packs.
4. Click Uninstall.
5. Restart the Server, after successfully uninstalling the upgrade pack.

Want help with upgrading OpManager to the latest version? Contact OpManager Support