IT transformation stories

Learn how we've evolved as an enterprise and how you can too.

ITSM for manufacturing enterprises: Part 2

How two automotive firms harnessed the power of ITSM for
global operations

ManageEngine's ransomware response playbook

A complete guide to prevent, protect, and recover from a ransomware attack

Leveraging logs: ManageEngine's comprehensive guide to IT log management

Logs serve as a digital trail of events that occur within your IT environment, providing a comprehensive overview of what's happening in real time.

Zia for enterprises: Building an intelligent ecosystem at Zoho Corp

Featuring real-life use cases of how humans and AI are joining forces to work smarter and faster in IT and business

How Zoho became a paper-light enterprise

Featuring Zoho's digital transformation towards becoming a paperless workplace, its benefits, and a real-life customer success story.

Tale of two decades:
The transformation story of ManageEngine into an IT enterprise

Read about ManageEngine's growing IT infrastructure, the teams and processes working behind the scenes, and how we cultivate meaningful relationships with our customers.

Tale of two decades:
The transformation story of ManageEngine into an IT enterprise

This e-book documents ManageEngine's transformation over two decades from an ambitious start-up to a successful enterprise.

Enterprise AIOps:
How ManageEngine refines IT processes with artificial intelligence

Learn how ManageEngine leverages the power of AIOps to enhance its IT environment

ManageEngine's playbook for
IT operations management

Real-life ITOM case studies and a framework combining ManageEngine's decades of growth and experience

Enterprise change management

Enterprise change management: How ManageEngine has surfed the waves of change since the 90s

Featuring a change management framework for enterprises, and change scenarios from our real IT world

Achieving Zero Trust: ManageEngine's path to upgrading cybersecurity

Zero Trust is more than just a buzzword. It is the next step in cybersecurity. In this e-book, we'll talk about ManageEngine's ongoing experiences with zero trust and what you can do as an IT leader for your organization.

IT Release Management: ManageEngine’s playbook for faster and successful rollouts and continuous delivery

Featuring ManageEngine’s release and deployment management framework for feature delivery efficiency and collaboration across enterprise teams.

ITSM for manufacturing enterprises

Read how ManageEngine implemented and improved ITSM workflows to reduce complexity and solve the business challenges of two manufacturing enterprises.

Incident management handbook: How Zoho handles the spectrum of IT incidents

At ManageEngine, we have decades of experience in incident response and training as a global company. This handbook captures ManageEngine's learnings and the incident frameworks that we developed to handle every type of incident with process maps, checklists, and best practices.

ManageEngine's blueprint for endpoint management and a future-ready workforce

2020 was a rough year for businesses worldwide. In the wake of the pandemic, many of us reevaluated our priorities and work plans. Here, we take a look at ManageEngine's journey and how we made the most of our endpoint management system.

A CIO’s guide to rethinking compliance: How to transform your IT organization with better process controls in 2021

Take a refreshing look at compliance through the lens of process control. This book is a guide to polishing and rethinking your existing processes to get them to work more effectively for you.

How Zoho's IT turns every service request into a pleasant experience: The untold story of our employee experience.

This e-book brings to you a combination of processes, technologies, and methods that have helped create a service request framework that keeps our employees happy.

Business continuity and disaster recovery handbook: How Zoho Corp responds to disasters and does business as usual

This book is a documentation of Zoho Corp's evolution as an enterprise in business continuity and disaster recovery (BCDR). We uncover the events that helped shape our resilient BCDR blueprint. We'll also take a look at the COVID-19 case study that put our business continuity plan into action.

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