Desktop Central Build Number: 10.0.442

Eligible Build Numbers: 10.0.0 and above.

Customers using builds 10.0.00 and above can install this Service Pack. Customers using builds less than 10.0.00 will have to refer to Service Packs page for upgrading to 10.0.442.

Download Hotfix Download DesktopCentral.exe

* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.

  1. Shut down Desktop Central. (either through Start --> Programs --> ManageEngine Desktop Central --> Stop Desktop Central or Right click Desktop Central logo on the Notification area of Task bar and click Shut down Server)
  2. Important:
    • Take a backup of the Desktop Central installation directory (<Install_Dir>/DesktopCentral_Server) to avoid any data loss during the upgrade process.
    • If you have installed Desktop Central Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012 you should login as a default administrator before running the Update Manager tool.
    • Ensure that either your Desktop Central installation directory or the Desktop Central Directory folder in the system on which the Desktop Central database is running is not scanned by the anti virus.
    • If the Desktop Central Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  3. Execute the UpdateManager.bat file present in the <Desktop Central_Home>/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
    Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Desktop Central.

Desktop Central MSP Build Number: 10.0.442

Eligible Build Numbers: 10.0.0 and above.

Customers using builds 10.0.00 and above can install this Service Pack. Customers using builds less than 10.0.00 will have to refer to Service Packs page for upgrading to 10.0.442.

Download Hotfix Download DesktopCentralMSP.exe

* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.

  1. Shut down Desktop Central MSP. (either through Start --> Programs --> ManageEngine Desktop Central MSP --> Stop Desktop Central MSP or Right click Desktop Central MSP logo on the Notification area of Task bar and click Shut down Server)
  2. Important:
    • Take a backup of the Desktop Central MSP installation directory (<Install_Dir>/DesktopCentral_Server) to avoid any data loss during the upgrade process.
    • If you have installed Desktop Central MSP Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012 you should login as a default administrator before running the Update Manager tool.
    • Ensure that either your Desktop Central MSP installation directory or the Desktop Central MSP Directory folder in the system on which the Desktop Central MSP database is running is not scanned by the anti virus.
    • If the Desktop Central MSP Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  3. Execute the UpdateManager.bat file present in the <Desktop Central MSP_Home>/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
    Note: To reach the latest version, if you have to install a couple of service packs and hotfixes, it is recommended to exit the Update Manager tool for every PPM installation.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Desktop Central MSP.

Mobile Device Manager Plus Build Number: 92700

Eligible Build Numbers: 92000 and above.

Download Hotfix Download MobileDeviceManagerPlus.exe

* - To download service packs, click here.

** - To know the complete list of enhancements in this update, click here.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM server communication.

  1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus --> Stop Mobile Device Manager Plus
  2. Important:
    Take a backup of the Mobile Device Manager Plus installation directory (<Install_Dir>/MDMServer) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <MDMP_Home>/bin directory.
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
    NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Mobile Device Manager Plus.

Mobile Device Manager Plus MSP Build Number: 92700

Eligible Build Numbers: 92000 and above.

Download HotfixDownload MobileDeviceManagerPlusMSP.exe

* - To know the complete list of enhancements in this update, click here.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation. Also, installing Service Packs doesn't affect the device enrollment/management or device-MDM MSP server communication.

  1. Stop Mobile Device Manager Plus through Start --> Programs --> ManageEngine Mobile Device Manager Plus MSP --> Stop Mobile Device Manager Plus MSP
  2. Important:
    Take a backup of the Mobile Device Manager Plus MSP installation directory (<Install_Dir>/MDMMSPServer) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <MDMMSP_Home>/bin directory.
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
    NOTE: If you have to install intermediate service packs and hotfixes to install the latest version, it is recommended to exit the Update Manager after every PPM installation
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Mobile Device Manager Plus MSP.

OS Deployer Build Number: 10002

Eligible Build Numbers: 10001 and above.

Download Hotfix Download OSDeployer.exe

* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

  1. Stop OS Deployer.
  2. Open services.msc --> Find ManageEngine OS Deployer Server --> Stop the service.
  3. Execute the UpdateManager.bat file present in the <OSDeployer_server>/bin directory.
  4. If you have installed OS Deployer Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.
  5. Click "Browse" and select the.ppm file that you have downloaded and install the file.
  6. This may take few minutes depending on the amount of data that needs to be migrated. Wait until the service pack / hotfix is fully installed.
  7. Close and exit the Update Manager tool.
  8. Start OS Deployer.

Patch Manager Plus Build Number: 100347

Eligible Build Numbers: 100077 and above.

Download Hotfix Download PatchManagerPlus.exe

* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

  1. Shut down Patch Manager Plus i.e. right click the Patch Manager Plus logo on the Notification area of Task bar and click on Stop service)
  2. Important:
    • Take a backup of the Patch Manager Plus installation directory (/PatchManagerPlus) to avoid any data loss during the upgrade process.
    • If you have installed Patch Manager Plus Server on Windows Vista, Windows 7, Windows 2008, Windows 8, Windows 2012 or Windows 2012 R2 you should login as a default administrator before running the Update Manager tool.
    • Ensure that either your Patch Manager Plus installation directory or the Patch Manager Plus Directory folder in the system on which the Patch Manager Plus database is running is not scanned by the anti virus.
    • If the Patch Manager Plus Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  3. Execute the UpdateManager.bat file present in the /PatchManagerPlus/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Patch Manager Plus.

Patch Connect Plus Build Number: 90061

Eligible Build Numbers: 90000 and above.

Download Hotfix Download PatchConnectPlus.exe

* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

  1. Shut down Patch Connect Plus. (Right click Patch Connect Plus logo on the Notification area of Task bar and click Shut down Server)
  2. Important:
    • Take a backup of the Patch Connect Plus installation directory (<Install_Dir>/PatchConnectPlus) to avoid any data loss during the upgrade process.
    • If you have installed Patch Connect Plus Server on Windows Vista, Windows 7, Windows 2008, Windows 8, Windows 2012 or Windows 2012 R2 you should login as a default administrator before running the Update Manager tool.
    • Ensure that either your Patch Connect Plus installation directory or the Patch Connect Plus Directory folder in the system on which the Patch Connect Plus database is running is not scanned by the anti virus.
    • If the Patch Connect Plus Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process
  3. Execute the UpdateManager.bat file present in the <Install_Dir>/PatchConnectPlus/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Patch Connect Plus.

Remote Access Plus Build Number: 10.0.258

Download Hotfix Download RemoteAccessPlus.exe

* - For older versions, visit this page.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

  1. Stop Remote Access Plus.
    Open services.msc --> Find ManageEngine Remote Access Plus Server --> Stop the service.
  2. Execute the UpdateManager.bat file present in the <remote access plus_home>/bin directory.
    If you have installed Remote Access Plus Server on Windows Vista, Windows 7, Windows 2008 Server, Windows 8, or Windows 2012 Server, you should login as a default administrator before running the Update Manager tool.
  3. Click "Browse" and select the '.ppm' file that you have downloaded and install the file.
    This may take few minutes depending on the amount of data that needs to be migrated. Wait until the service pack / hotfix is fully installed.
  4. Close and exit the Update Manager tool.
  5. Start Remote Access Plus.

Browser Security Plus Build Number: 10066

Eligible Build Numbers: 10021 and above.

Download Hotfix Download BrowserSecurityPlus.exe

* - For older versions, contact Browser Security Plus support.

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

  1. Stop Browser Security Plus through Start --> Services --> ManageEngine Browser Security Plus server --> Stop
  2. Important:
    Take a backup of the Browser Security Plus installation directory (<Install_Dir>/BrowserSecurityPlus) to avoid any data loss during the upgrade process.
  3. Execute the UpdateManager.bat file present in the <install_dir>/BrowserSecurityPlus/bin
  4. Click 'Browse' and select the .ppm file you have downloaded.
  5. Click 'Install' to install the service pack/hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack/hotfix is fully installed.
  7. Click 'Close' and then click 'Exit' to exit the Update Manager tool.
  8. Now start Browser Security Plus.

Vulnerability Manager Plus Build Number: 100337

Eligible Build Numbers: 100325 and above.

Download Hotfix Download VulnerabilityManagerPlus.exe

Read and accept the License Agreement before downloading this software.

Instructions to Apply Service Packs/Hot Fixes

  1. Shut down Vulnerability Manager Plus i.e. right click the Vulnerability Manager Plus logo on the Notification area of Task bar and click on Stop service)
  2. Important:
    • Take a backup of the Vulnerability Manager Plus installation directory (/VulnerabilityManagerPlus) to avoid any data loss during the upgrade process.
    • If you have installed Vulnerability Manager Plus Server on Windows Vista, Windows 7, Windows 2008, Windows 8, Windows 2012 or Windows 2012 R2 you should login as a default administrator before running the Update Manager tool.
    • Ensure that either your Vulnerability Manager Plus installation directory or the Vulnerability Manager Plus Directory folder in the system on which the Vulnerability Manager Plus database is running is not scanned by the anti virus.
    • If the Vulnerability Manager Plus Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  3. Execute the UpdateManager.bat file present in the /VulnerabilityManagerPlus/bin directory.
  4. Click "Browse" and select the.ppm file that you have downloaded.
  5. Click "Install" to install the service pack. This may take few minutes depending on the amount of data that needs to be migrated.
  6. Wait until the service pack / hotfix is fully installed.
  7. Click "Close" and then click "Exit" to exit the Update Manager tool.
  8. Start the Vulnerability Manager Plus.
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