How to disable the "Trust this browser" option for technicians in ADManager Plus when 2FA is enabled

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Objective

To ensure higher login security by requiring technicians to complete two-factor authentication (2FA) at every login, regardless of browser or device. This configuration is useful in environments where shared systems are used or where persistent login trust is considered a security risk. Disabling the "Trust this browser" option helps enforce strict authentication policies across all technician sessions.

Prerequisites

You must be a built-in admin or super admin in ADManager Plus.

Steps to disable the trust this browser option

  1. Log in to ADManager Plus as a built-in admin.
  2. Navigate to Delegation > Configuration > Logon Settings > Two-Factor Authentication.
  3. In the top-right corner of the 2FA settings section, click More options.
  4. In the pop-up window, uncheck the Enable the "Trust this browser" option during authentication option.
  5. Click Save to apply the changes.

Tips

  • Once disabled, technicians will be prompted for 2FA on every login, regardless of previously trusted browsers.
  • Any change to this setting affects all technicians using 2FA in the product.

How to reach support

If the issue persists, contact our support team here.