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A technician is unable to delete an Active Directory user account using ADManager Plus but same is possible from ADUC console.

ADManager Plus offers purpose built features for Active Directory (AD), Office 365 and Exchange management and reporting operations. To be able to successfully perform the required operation in these platforms, ADManager Plus must be supplied with a user account that has sufficient privileges to carry out the desired operations in AD.

Possible reason: If you are not able to delete a user account from ADManager Plus but are able to do so using the Active Directory Users and Computers (ADUC) console, it would most probably be because of permission issues. The user account configured in the Domain Settings of ADManager Plus might not have effective permissions to Delete Subtree.

Steps to resolve this issue:

  1. Go to Domain Settings link in ADManager Plus.
  2. Note down the first domain controller in the list, and also the credentials entered there.
  3. Login to that domain controller using the credentials provided in Domain Settings section.
  4. Open the ADUC console, and locate the user account that your were note able to delete using ADManager Plus.
  5. Right click on that user account, click on the Advanced button and go to Effective Permissions tab.
  6. Select the user account provided in ADManager Plus' Domain Settings, and enabled/select the Delete and Delete Subtree permissions.

This should resolve this issue. If you are not able to delete the user accounts even after granting these permissions, please get in touch with us at support@admanagerplus.com

 

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