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Service Pack
 
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  • How do I find my Build number?
  • 1 Log in to the ADManager Plus web client, and click the "License" link in the top pane.
  • 2 Your ADManager Plus build number is mentioned below the "Product version".

ADManager Plus service pack installation

Note: We strongly recommend you to take backups before applying the service pack. This helps you prevent accidental loss of data.
     
  • Steps to upgrade to the latest build
  • Enter your current build number, click FIND, and follow the provided steps to upgrade.
  •  
  • Please contact our support team or fill this form for our support team's assistance in upgrading to the latest build number 7151
  • How do I find my build number?
If your build number is Update to build number SHA256 checksum hash value
7102 through 7151

Download and update to 7160

66f024548e6005252194d91047fc30045cce85b83233d6a56110d138ff82fc47

7000 through 7101

Download and update to 7102

4763c9e1e5a0fafe10b0d921ed238b9c91d64a19356363596b176f98040c6894

6601 through 6660

Download and update to 7000

a89ff505042bcf5d0dbb8c4fe69192e12c0ecb30eb0e0b91fd4f2cd53d2323b2

6500 through 6591

Download and update to 6601

473e1022f98267404b9b82801f9bb7800bea2b7c56803d2587aa72fa719db8eb

Builds older than 6500

Please contact our support team or fill out this form for assistance in upgrading to the latest build number 7160

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Service pack installation steps:

Follow steps 1 through 8 to apply the service pack.
  1. Shut down ADManager Plus
    1. If the product runs as an application, click StartAll ProgramsADManager PlusStop ADManager Plus.
    2. If the product runs as a Windows service, click StartRun. Type services.msc and stop ManageEngine ADManager Plus.
  2. Execute the stopDB.bat file in the <ADManagerPlusHome>\bin directory.
  3. Back up ADManager Plus by zipping the contents of the <ADManagerPlusHome> directory.
  4. If you use Microsoft SQL as the database server for ADManager Plus, back up the database as well.
  5. Open the Command Prompt and execute the UpdateManager.bat file under the <ADManagerPlusHome>\bin directory.
    For Windows 7, Vista, 2008, and 2008 R2 machines with User Account Control enabled, select Run as Administrator while opening the Command Prompt.
  6. Click Browse and select the PPM file that you downloaded.
  7. Click Install for the service pack. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  8. Click CloseExit to quit the Update Manager tool.
  9. Start ADManager Plus.
Note: If you need to apply more than one service pack, follow the same instructions for each installation.
How to update ADManager Plus when high availability (HA) is enabled?
  1. Stop ADManager Plus
    • Stop ADManager Plus in both primary and secondary servers.
    • In the secondary server, navigate to services.msc. Make sure the ADManager Plus service is
      stopped and the Startup Type is changed to disabled.
  2. Back up ADManager Plus' folder and database
    • In both primary and secondary servers, back up ADManager Plus by zipping the contents of the <ADManagerPlusHome> directory or, if it's a VM, by taking a snapshot of the server.

      Note: If you are using Microsoft SQL as ADManager Plus' backend database, connect to that server and back that up as well.

  3. Apply service packs in both primary and secondary servers
    • In the primary server,
      1. Start a Command Prompt as an administrator, navigate to the <ADManagerPlusHome>\bin directory, and execute the UpdateManager.bat file.
      2. Next, browse and select the ADManager Plus service pack file.
      3. Click Install.

      Note: Do not start ADManager Plus after installation.

    • In the secondary server, follow the above steps a through c, and install the service pack file in the secondary server as well.

      Note: Do not start ADManager Plus after installation.

  4. Start ADManager Plus
    • Once the service pack installation is successful in both servers, start ADManager Plus in the primary server first, and then after a few minutes, in the secondary server.
    • In the secondary server, navigate to services.msc and change the Startup Type to automatic.
Note: If you need to apply more than one service pack, follow the same instructions for each installation.
How do I find my build number?
Log in to the ADManager Plus web client, and click License in the top pane. You will find the build number mentioned below the version number. This is the currently installed build number of ADManager Plus.
Need help?
You can contact ADManager Plus support at any time for assistance in updating ADManager Plus to the latest version.

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