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Features

ServiceDesk Plus and ADManager Plus are both extremely powerful solutions in their own right. A seamless integration between the two unlocks the power to revolutionize your service desk and enable them to do so much more, easily and quickly. Enhance the productivity of your help desk by empowering them to perform Active Directory tasks as well, from within ServiceDesk Plus' console.

ServiceDesk Plus-ADManager Plus integration enables you to:

Perform frequently used Active Directory tasks such as user management and password reset from within the ServiceDesk Plus interface.
Create a code-free request menu by associating ADManager Plus actions such as create, delete, unlock, enable, and disable users with service catalog or incident templates of ServiceDesk Plus.
Create users in Active Directory, Exchange, Office 365, Google Apps, and Lync/ Skype for Business in one go, using ADManager Plus' templates from Service Desk Plus' console.
Customize access permissions to authorized technicians by associating ADManager Plus roles with ServiceDesk Plus roles.

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For ServiceDesk Plus to be integrated with ADManager Plus, update ServiceDesk Plus to the latest version.

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