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ServiceDesk Plus-ADManager Plus integration enables you to:

Perform frequently used Active Directory tasks such as user management and password reset from within the ServiceDesk Plus interface.
Create a code-free request menu by associating ADManager Plus actions such as create, delete, unlock, enable, and disable users with service catalog or incident templates of ServiceDesk Plus.
Create users in Active Directory, Exchange, Microsoft 365, Google Workspace, and Skype for Business in one go, using ADManager Plus' templates from Service Desk Plus' console.
Customize access permissions to authorized technicians by associating ADManager Plus roles with ServiceDesk Plus roles.

For ServiceDesk Plus to be integrated with ADManager Plus, update ServiceDesk Plus to the latest version.

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The one-stop solution to Active Directory Management and Reporting