If you are using Applications Manager's Real User Monitoring feature, download the appropriate RUM agent from the table below.
|Who should Download?||Operating System|
Note: RUM agent is not a standalone product. It will work only in combination with ManageEngine Applications Manager.
Note: It is recommended to use the SHA256 checksums to verify the integrity of the packages you download.
|RUM Agent 64 bit (.exe)||86b16d6ba2c3874bbb94e3fda96a0e5514df167828ab4f43c4d00581e9720fda|
|RUM Agent 64 bit (.bin)||307d88c47b49cced8654ea31475c7f9bfef6b88f3eb05ec818d88960b92eac26|
RUM will be available as a count based add-on module. It will work with both Professional and Enterprise editions of Applications Manager.
You can refer to our help page and follow the steps given there.
You can refer our troubleshooting KB here.
No. For now, you cannot integrate RUM with APM Insight.
Real User Monitor does not show ISP details by default. A third-party geolocation API needs to be purchased and configured in RUM agent to obtain ISP data. Learn more