Download Service Pack for Release 18
Get the latest service pack of Applications Manager and upgrade to Release 18.0 (Build No. 182004, released on October 23, 2026). This service pack is for customers who are already using Applications Manager (Build 8010 & above) or APM Plugin (Build 11010 & above). Get to know more about the latest features, enhancements, and issues fixed in the release notes.
If you are new to Applications Manager, you can download the Full Build directly. [How can I find my build number?]
| Who should upgrade? | Service Pack Upgrade Steps | Steps | Troubleshooting |
|---|---|---|
| Customers Using Build No. 177300 to 182003 | Download Service Pack 18.0 and upgrade to Build No. 182004 | Upgrade Guide  |
| Customers Using Build No. 170000 to 177200 | Download Service Pack 18.0 and upgrade to Build No. 182002 | Upgrade Guide |
| Customers Using Build No. 15000 to 16990 | Download Service Pack 17.0 and move to Build No. 170010 Download Service Pack 18.0 and upgrade to Build No. 182002 | Upgrade Guide |
| Customers Using Build No. 11040 to 14980 | Download Service Pack 15.0 and move to Build No. 15007 Download Service Pack 17.0 and move to Build No. 170010 Download Service Pack 18.0 and upgrade to Build No. 182002 | Upgrade Guide |
Note: It is recommended to use the SHA256 checksums to verify the integrity of the packages you download.
| Service pack | Release Date | SHA 256 value |
|---|---|---|
| Service Pack 18.0 (Build 182004) | October 23, 2026 | 85b0e72df7cd447ca03af1b9e1824d1a4277c641806b44939dcea48029b0f3c6 Click to copy the SHA256 value |
| Service Pack 18.0 (Build 182002) | September 26, 2026 | 6f20ac4f0393a0e2a8fe42927a7ca0813decc73459c0ceae3d0a94c389235cbb Click to copy the SHA256 value |
| Service Pack 17.0 (Build 170010) | July 21, 2025 | 81f25656f6098b6a3e6007fb682fbaf7e8177ddb67205d0e6b42ff42a3d638d8 Click to copy the SHA256 value |
| Service Pack 15.0 (Build 15007) | December 15, 2022 | 073cd83f283f071448da83f4ec8f10f67934cfc78f12c0f6f511bbb3aab8cced Click to copy the SHA256 value |
If you are using a build earlier than 8010, contact appmanager-support@manageengine.com to install the service pack.
- In the web client, click the "Hello [admin]" link in the top right corner of the page.
- Click on the "About" menu item.
- In the "License Information" section, you can find the build Number.
- Check the image guide to locate the build number.
- For Applications Manager Standalone:
- Shut down Applications Manager as you normally do.
- Via administrator command prompt, execute the shutdownApplicationsManager.bat -force command (./shutdownApplicationsManager.sh -force for Linux) from the Applications Manager Home folder.
- As a best practice, take a complete backup of the 'Applications Manager Home' directory. SQL backend users should connect to SQL Management Studio & backup the AMDB database as well. Click here to know how to back up the SQL database.
- To roll back to the old version, rename the existing 'Applications Manager Home' directory and restore the complete backup copy of this directory. SQL backend users should connect to SQL Management Studio & restore the AMDB database backup as well. Click here to know how to restore the SQL database backup.
- Run the updateManager.bat script (./updateManager.sh -c for Linux) under the ' Applications Manager Home/bin' folder, which invokes the Update Manager tool.
- Browse and select the Service pack file (.ppm) saved on your computer.
- Click Install to initiate the upgrade process.
- Once you see the "Installed" message on your screen, click Finish to complete the installation.
- Start Applications Manager Server.
- For Applications Manager Plugin (Installed as a plugin under OpManager):
- Please make sure that your service pack is compatible with your current OpManager version by checking this link.
- Shut down OpManager as you normally do.
- Via the administrator command prompt, execute the shutdownApplicationsManager.bat -force command (./shutdownApplicationsManager.sh -force for Linux) from the ' Applications Manager Home' folder.
- As a best practice, take a complete backup of the 'OpManager Home' directory. Click here to know more about the OpManager upgrade process.
- SQL backend users should connect to SQL Management Studio & back up the AMDB database as well. Click here to know how to backup SQL database.
- From the administrator command prompt, run the updateManager.bat script (./updateManager.sh -c for Linux) under the ' Applications Manager Home/bin' folder, which invokes the Update Manager tool.
- Browse and select the Service pack file (.ppm) saved on your computer.
- Click Install to initiate the upgrade process.
- Once you see the "Installed" message on your screen, click Finish to complete the installation.
- Start OpManager Server.
Note:
- < Applications Manager Home > refers to the directory in which you have installed the Applications Manager product. This directory location is specified by you when you install the product.
- For Enterprise edition setup, follow the same steps in all Applications Manager instances (you can upgrade the Admin node first, followed by the Managed nodes).
- Start Command Prompt as an administrator [cmd > right-click --> run as administrator]. Click here to see the screenshot.
Need Help?
Want help with upgrading to the latest version of Applications Manager? Please email us at appmanager-support@manageengine.com
Request 30-day Evaluation License for Add-ons
If you would like to evaluate our add-ons, please fill in the form and send it to us. Request for Add-ons Evaluation License here.
This form is only for users who have a Registered License and want to try out any add-on before they make a purchase. Evaluation users already have all 'add-ons' turned on by default. Free edition users who want to evaluate and then make a purchase can also submit their requests here.
End of Support - Product Support Life Cycle Information
We recommend that users switch to the latest version of Applications Manager. Check out our Product Support Life Cycle Information page to know which older versions of Applications Manager we no longer provide support for.
