Desktop Central and its dependent folders like Distribution Server, Desktop Central Agent need to be excluded from the Anti-virus to ensure hassle free functioning. Anti-Virus might restrict the Desktop Central server from synchronizing/downloading the patch binaries, agent upgradation, or upgrading Desktop Central server to latest version.
Follow the simple steps to check if Desktop Central folder has been excluded from Anti-virus:
Note - While running the test, it is recommended to ignore pop-ups from the Anti-virus software. Pop-ups appear because the test will stimulate the Anti-virus software using the EICAR test file. The EICAR Standard Anti-Virus Test File is developed by the European Institute for Computer Anti-virus Research (EICAR) to test the response of computer Anti-virus programs. For more details, click here.
Ensure Desktop Central folders are excluded from anti-virus to experience uninterrupted service while managing your endpoints.