Integration with ServiceDesk Plus
Intergration with Service Desk Plus
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11:30 EDT | USA, UK, Canada and Mexico6:30 GMT | Europe, Middle East, Asia and Australia
Duration: 1Hour
Agenda
Log help desk tickets from managed computers
Learn how to create help desk tickets from Endpoint Central agent tray.
Deploy software to resolve help desk tickets
Learn how to depoloy software using Endpoint Central from ServiceDesk plus console.
Integrate asset data to CMDB
Understand the steps involved in integrating the asset data of managed computers and mobile devices.
Establish advanced remote connection from ServiceDesk Plus
Learn how to use Endpoint Central's advanced remote control from ServiceDesk Plus to record remote session, shadow users and lot more.
Trainer
- Name : Roobhan Karthik
- Role : Technical Consultant
- Avatar : ME Expert
- Expertise : Endpoint Central, OS Deployment - Support, Implementation
- Hobbies : Travelling and Sports
Share your expectation
FAQ
- Can user submit attachments to helpdesk tickets?
- Is it possible to possible to add specific details of assets like purchase details or asset ID in Endpoint Central?
- Can i integrate Endpoint Central with ServiceDesk Plus cloud?
- How is the integration licensed?
- Do I need to install Endpoint Central and ServiceDesk Plus agents for integration to work?
