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Configuring Gmail as SMTP mail server

ADSelfService Plus allows you to use Gmail as an SMTP-SMS server to send notifications, OTP etc to your users. Gmail offers it as a free service and can be used to send unlimited emails.

Steps to configure ADSelfService Plus to use Gmail as your mail server:

  • Login to ADSelfService Plus with the administrator credentials.
  • Navigate to Admin → Product Settings → Server Settings.
  • In the Server Settings page, click the Mail Settings tab.
  • Enter as the mail server and 587 as the port number. (Refer Image)
  • In the From address Field, enter the Gmail address from which you would like to receive the mails.
  • Click Advanced Settings.
  • Enter your Gmail ID and the app password which you generated. (Refer note)
  • Select TLS from the drop-down list.
  • Send a test mail to check if the configuration is done correctly.
  • Click Save.


  • Port 587 must be kept open to allow outgoing communications.
  • An App password is a 16-digit passcode that gives an app or device permission to access your Google Account during SMTP authentication.

Steps to generate an app password:

  • Login to the Gmail account.
  • Click on the Google apps icon on the top right-hand corner.
  • Selec My Account option.
  • In the My Account page, select Sign-in & Security.
  • Navigate to Signing in to Google option.
  • Click on App passwords option in the password & sign-in method section and You will be asked to sign into your Google Account. This app password can be generated only when two-step verification process is enabled for your account.
  • In the App passwords page that appears, click Select app and choose the "Other (customized name)" option.
  • Click Generate and an app password will be created.
  • Send a test message to check if the configuration is done correctly.


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