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Single Sign-On support for Cybozu applications — Cybozu Office, Garoon, and Mailwise—through ADSelfService Plus


Today's business happens at a global level. Companies generally maintain a healthy mix of global, in-house, and geography-specific applications to enhance their productivity, make their employees feel comfortable, and also meet regional compliance. Cybozu Garoon, Cybozu Office, and Mailwise are such solutions predominantly used in the Japanese market. However, an increase in the number of business applications companies adopt also leads to an increase in the number of passwords users need to remember. Employees usually find it difficult to remember multiple credentials which results in an increased number of password-related calls to the help desk.

Wouldn't it be nice to have a tool that ensures secure and easy one-click access to all such business applications - global, geography specific or custom?

ManageEngine's ADSelfService Plus, a comprehensive password management and single sign-on solution, does just that.


With ADSelfService Plus, users just have to remember their Active Directory (AD) credentials to access all their business applications, as enterprise single sign-on is achieved through AD authentication. 

Additionally ADSelfService Plus supports both service provider (SP) and identity provider (IDP) initiated login for all 3 Cybozu applications (Office, Garoon and Mailwise).

Configuring SAML Single Sign-On for supported Cybozu applications:

The single sign-on configuration for Cybozu applications is a three step process.

I Steps to download SSO certificate:

  • Login to ADSelfService Plus web-console as an administrator.
  • Navigate to Configuration → Self-service → Password Synchronizer.
  • Locate and click on the necessary Cybozu application (Office, Garoon or Mailwise) from the list of applications provided.
  • Click on the Download SSO Certificate link located at the top-right corner of the screen.
  • In the pop-up that appears, copy the Login URL and download the single sign-on certificate by clicking on the "Download SSO Certificate" button.

II Cybozu (Service Provider) configuration steps:

  • Login to the necessary Cybozu application (Office, Garoon or Mailwise) with an administrator’s credentials.

    (https:// <subdomain>

  • Navigate to System Administration → Security → Login.


  • Navigate to SAML Authentication and toggle to enable.
  • Under SAML Authentication paste the URL, copied in Step 5 of Prerequisite, in the Login URL and Log out URL.


  • Upload the downloaded certificate in Select a Certificate field.
  • You can save the configuration.

III ADSelfService Plus (Identity Provider) configuration steps:

  • Now, switch to ADSelfService Plus’ configuration page for the relevant Cybozu application.
  • In the Domain Name field, enter the domain name of your email address. For example, if you use to log in to your Cybozu application, then is the domain name.
  • Enter Cybozu admin account SP-Identifier in the respective field.(https:// <SP_Identifier>
  • Provide a description in the respective field.
  • In the Available Policies field, click on the drop-down box and select the policies for which you wish to enable single sign-on.
  • Click Save and log out of ADSelfService Plus.


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