This article lists the encryption methods used to store data in the ADSelService Plus database, and the type of data stored.
ADSelfService Plus' database uses the following encryption methods to store sensitive data:
Database | Encryption method |
PostgreSQL | AES-256-CBC |
Microsoft SQL | AES-256-CBC |
The following sensitive information is encrypted and stored in the database:
Type of information | Encryption standard used for storage |
MickeyLite framework* | AES-256 encryption |
Standard username and password used to configure Active Directory domain | AES-256 |
Username and password used to configure email/SMS settings | AES-256 |
Username and password used to configure integration settings | AES-256 |
Username and password used to configure proxy settings | AES-256 |
Username and password of high availability settings | AES-256 |
Password used to configure external database | AES-256 |
Password of database backups | AES-256 |
Keystore password for SSL certificate configuration | AES-256 |
Default password of technicians | Hashed password BCRYPT Algorithm with SALT |
Passwords used to configure applications for password sync | AES-256 |
Security questions and answers stored for MFA | MD5/SHA512 (Customers can choose the required encryption standard) |
Passwords stored for the password history setting in the Password Policy Enforcer | Hashed password using SHA-512 algorithm with SALT |
Note :
The following objects are stored in the ADSelfService Plus database:
The selected display and search attributes will only be searched in AD during contact search.
Note: Custom attributes configured in ADSelfService Plus are also synchronized between AD to ADSelfService Plus and stored in the database.
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