ADSelfService Plus utilizes automatic failover to support high availability in case of system and product failures. Essentially, this means that when the ADSelfService Plus service on one machine fails, another instance of ADSelfService Plus running on another machine automatically takes over. This ensures end users get uninterrupted access to the products' features such as self-service password management and single sign-on.
Before configuring high availability in ADSelfService Plus, ensure that the following conditions are satisfied.
Condition 1: ADSelfService Plus must be downloaded and installed in two separate machines.
If you already have ADSelfService Plus, update your installation to the latest build, and ensure that you download and install the latest version of ADSelfService Plus in the second machine as well.
Condition 2: Both the instances should,
Condition 3: The virtual IP address must lie in the same IP range as that of the primary and standby servers.
To find an unused static IP address, open command prompt and try to ping any random IP. If it throws a request timed out error, the IP is unused and can be used as the virtual IP address.
Once high availability has been configured, this virtual IP address will be used to access ADSelfService Plus.
Condition 4: High availability can only be implemented if the Failover and Secure Gateway Services add-on has been purchased. Visit our store to purchase the add-on.
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