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How to force users to update their contact information in Active Directory?

ADSelfService Plus lets you ensure the presence of required user information in Active Directory by coercing the users to update certain important fields when they log on to the user portal. This option will definitely help a great deal in keeping your Windows Active Directory up-to-date with regard to end-user information.

Steps to force users to update contact information

  • Log on to ADSelfService Plus.
  • Go to Configuration > Self-Service > Directory Self Service > Self-Update layout.
  • Set the required fields as Mandatory in your custom layout.
  • Click the Advanced icon.
  • In the Advanced dialog box that appears, select the Force users to update mandatory fields when they log in to the end-user portal option.
  • Click Done to save the settings.

Once enabled, this option won't let users to switch tabs until they have updated the mandatory fields.


To make a field mandatory:

  1. Drag and drop the desired field into the layout.
  2. In the Field Selection dialog box that appears, click Options.
  3. In the Security section, select Mandatory.
  4. Click Done to save the settings.


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