This page will help you resolve the most common issues related to password synchronization in Microsoft Azure Active Directory (AD). Before you troubleshoot using the steps below, ensure that Azure AD Connect is updated to the latest version available.
Below are some scenarios in which this can happen, and their solutions:
Solution: Ensure that password synchronization is enabled and perform a full password sync.
Azure AD Connect is responsible for synchronizing Azure AD and on-premises AD. Configuring and troubleshooting Azure AD Connect requires knowledge of various PowerShell commands and the corresponding parameter names. This can make password syncing a cumbersome task that is prone to multiple errors.
ADSelfService Plus is an integrated Active Directory self-service password management and single sign-on solution that can easily sync users' AD passwords across multiple platforms in real time, eliminating the need to track multiple passwords.
Enable users to reset forgotten passwords and unlock their accounts without involving the help desk, anywhere at any time. Learn more
Secure machine logon, application logon, and virtual private network (VPN) logon with over 15 authentication methods that can be configured in minutes. Learn more
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Ensure strong passwords that are equipped to fight dictionary attacks, brute-force attacks, and other password threats. Learn more
Allow users to update personal information in Active Directory, freeing the help desk from this mundane yet repetitive task. Learn more
Sync the AD user password across various platforms automatically, eliminating password fatigue.Download a free trial now!Request demo
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Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
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